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I have a problem where software vendors are disabling Symatec EPP when diagnosing an issue on a clients server.  I am an IT Contractor who supports approx 30 companies The scenario, a law firm A Software vendor has one of the law firm staff ...
Idea by mbkitmgr | 25 Nov 2014 | 0 comments
Wednesday, November 12, 2014 10:31:02 AM Greetings John, Thank you for contacting Symantec.Cloud Support The Partner Management Console Alert Notifications does not offer the granularity to set the alerts the way you want to. Your best ...
Idea by adwham | 13 Nov 2014 | 0 comments
This reuirement from customer we want to schedule the backup of Message Audit Logs from SMG to diffrent Location such FTP, HTTP or UNC. Schedule should be daily,weekly and monthly basis.   Agreed. At least put an Agreed. At least put ...
Idea by prime007 | 12 Nov 2014 | 1 comment
There seem to be numerous product branding inconsistancies on the Symantec.Cloud / Small Business Endpoint Protection 2013. Currently we see numerous "Norton" popups in a product that is named "Symantec" in most visible places. ...
Idea by Citizen 1982 | 04 Nov 2014 | 0 comments
I have a group of coumputers generally consisting of Windows Server variants, but recently added a few Windows 7/8.1 machines to the group. We have deselected the Firewall component for this group in order to use the windows firewall via GPO. This is ...
Idea by Citizen 1982 | 04 Nov 2014 | 0 comments
Hi, It would be nice for the AV, when the heuristic engine detect suspicious file or behavior to upload the file itself, and not just the log and MD5/SHA-1/2/3 to your file analysis system. Multiple vendor offer now this features and it it ...
Idea by MHinse | 20 Oct 2014 | 0 comments
Please add option to disable triggered daily scans (when new definition arrive) in all SEP versions. This option must be user configurable, not with policy via SEPM. Many people over the world (my clients too) have problem with this ...
Idea by Procom69 | 18 Oct 2014 | 0 comments
Could the date format on the online console be changeable, or at least conform to the proper standard of either dd/mm/yyyy or preferably yyyy/mm/dd. This is reference to the Last Online column in the computers area. (Security, Endpoint ...
Idea by jcrow | 08 Oct 2014 | 0 comments
Request the Partner Management Console be enhanced. If any client computers have virus definitions that are significantly out of date - say more than 14 days - this information must get propagated up to the Partner Managment Console as an alert ...
Idea by kahml | 02 Oct 2014 | 0 comments
Hi, I have noticed that from the cloud console is not possibile deploy the agent updates, only live update. Symantec support told me that for the update of the agent the step are: - remove the service - reboot computer - add service ...
Idea by cibgiu | 30 Sep 2014 | 0 comments