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Recently, it was discovered that Workflow (and by association Servicedesk) has a SQL view that, in its original form, when accessed, takes unnecessary  time to complete.  The view in question is the “UserReferenceIDLookup” view, and is used when users ...
Download by BRING | 27 Mar 2015 | 1 comment
Looking for an Altiris Engineer in the Washington DC Area Hi, Our company is looking for an Altiris Engineer in the Washington DC area. This is an immediate requirement . If ...
Blog Entry by ciscoman | 17 Mar 2015 | 0 comments
I need a solution Trying to install the Bulk Closure tool. I get an error when I debug prior to publishing: Project has validation breaks, please correct mapping from ...
Forum Discussion by Paul M Fannin | 27 Feb 2015 | 1 comment
I need a solution We really like the Manage Incidents tab in SD 7.5, its a lot better than search on 7.1 as I've said before on the forums. What I wonder is if there's a way ...
This issue has been solved
Forum Discussion by jpellet2 | 23 Feb 2015 | 3 comments
This article sits in its original format (along with many others) at http://atmaworkflow.com/2014/10/24/primer-applying-custom-css-to-workflow-forms/ .  This should amount to a good starting point for using custom CSS code to style your Workflow ...
Article by africo | 30 Jan 2015 | 0 comments
I need a solution I have a weird issue. In my workflows I build a table in the description field of the Setup Process component. But when I go to view the description in the process ...
Forum Discussion by rrmarlatt | 27 Jan 2015 | 2 comments
There are only a set number of Fields that can be mapped across in an AD Sync. Would it be possbile to extend this to have more Fields, either on a case by case basis or hardcoded like now? AD Sync EmployeeNumber.png ...
Idea by AlexHedley | 16 Dec 2014 | 0 comments
I need a solution I have verified that data mapping is correct. Whenever you set the impact and urgency, then press the "auto-calculate priority" link, the priority is always ...
Forum Discussion by Paul M Fannin | 19 Nov 2014 | 4 comments
Symantec: Wood st, London UK Wed, 26 November, 2014 - 9:30 - 17:30 GMT In partnership with ...
Event by Richard_Combes | 23 Oct 2014 | 8 comments
I need a solution With ServiceDesk 7.5 SP1, is it possible to remove the "Filter" option located in the top right corner of the Comments and Process History web parts? ...
This issue has been solved
Forum Discussion by matzebru | 20 Oct 2014 | 2 comments