Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Search

Search results

I need a solution I have followed Jason's video's on how to create a custom service request in workflow. The service request is successfully created, when viewed it will ...
Forum Discussion by RufusS | 31 Oct 2014 | 1 comment
I need a solution Does any one know how to add a field to the technician resolve form? I can't seem to find anything in the work flow manager. I'm Using Service Desk 7.5 ...
This issue has been solved
Forum Discussion by RufusS | 30 Oct 2014 | 2 comments
I need a solution If you click on the actual task name in the Process History section, it brings up a form with most of the links that show up under the Tasks and Actions section - ...
Forum Discussion by mclpgfh | 28 Oct 2014 | 0 comments
I need a solution Hi, I have a customer the operated in 8 different countries in 6 different time zones, each site has it's own IT and will be responsible to resolve incidents ...
Forum Discussion by RufusS | 27 Oct 2014 | 0 comments
Symantec: Wood st, London UK Wed, 26 November, 2014 - 9:30 - 17:30 GMT In partnership with Symantec, ...
Event by Richard_Combes | 23 Oct 2014 | 3 comments
This silent video shows the steps to add a basic URL POST SMS function to the Symantec Service Desk AD Password reset workflow. ...
Video by RufusS | 21 Oct 2014 | 0 comments
I have a workflow with an integration towards vmware sdk and when I select data types ( for Input data, Output data, For each loops, return type for script component and all other locations where a Type selection is needed) it takes from 50 sec to ...
Idea by Mikael Ulvesjö | 21 Oct 2014 | 0 comments
Currently used calendar, doesn´t gave possibility to build up new calendar with restricted events in it. In our case we would like create own calendar where sd workers could put their holidays. Current calendar gaves possibility to make own ...
Idea by Archie100 | 21 Oct 2014 | 0 comments
I need a solution With ServiceDesk 7.5 SP1, is it possible to remove the "Filter" option located in the top right corner of the Comments and Process History web parts?   ...
Forum Discussion by matzebru | 20 Oct 2014 | 1 comment
I need a solution Hi Everyone, I wonder if someone could help me try to get a report that will give the me the following: How many tickets have passed/failed SLA targets within ...
Forum Discussion by ABrain | 20 Oct 2014 | 1 comment