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Recently, it was discovered that Workflow (and by association Servicedesk) has a SQL view that, in its original form, when accessed, takes unnecessary  time to complete.  The view in question is the “UserReferenceIDLookup” view, and is used when users ...
Download by BRING | 27 Mar 2015 | 2 comments
Looking for an Altiris Engineer in the Washington DC Area Hi, Our company is looking for an Altiris Engineer in the Washington DC area. This is an immediate requirement . If ...
Blog Entry by ciscoman | 17 Mar 2015 | 1 comment
Symantec: Wood st, London UK Wed, 26 November, 2014 - 9:30 - 17:30 GMT In partnership with ...
Event by Richard_Combes | 23 Oct 2014 | 8 comments
This video shows how one can import users assigned City in AD to asset managment using the connector solution. once the locations are imported and assigned to the users, service desk ...
Video by RufusS | 23 Sep 2014 | 0 comments
ITMS 7.5 SP1 product documentation links are as follows: Documents Location IT Management Suite 7.5 SP1 Hotfix   IT Management Suite 7.5 SP1 HF1 Release Notes    DOC7555 ...
Article by @nkit | 04 Jun 2014 | 3 comments
This video gives you a demonstartion on using the Cloud SymHelp. Cloud SymHelp is a one-stop shop for all the IT Management Suite  (ITMS) documentation. All the latest ...
Video by kedar_k | 28 Mar 2014 | 0 comments
I have attached two template XML files (created on Windows Server 2008 R2) that can be imported into Performance Monitor on either the SMP Server or the SQL Server, in order to help identify potential bottlenecks. 1.  Right click "Data ...
Download by SK | 21 Jan 2014 | 0 comments
SIM should have a display language selector instead of relying on the users regional settings. (Endpoint Management, 7.0, 7.x, 7.x, 7.1, 7.5, 7.5, 7.x, 7.x, 7.x, 7.x, 7.x, 7.x, 7.5, 7.5, 7.5, 7.5, 7.5, 7.5, 7.5, Client Management Suite, Deployment ...
Idea by SK | 06 Dec 2013 | 0 comments
By default, reports and dashboards in IT Analytics (hosted by SQL Server Reporting Services) will run automatically when selected. This behavior can sometimes be problematic for environments with excessive amounts of data, resulting in increased load ...
Article by dprager | 22 Nov 2013 | 0 comments
For IT Analytics reports hosted by SQL Server Reporting Services (which include out-of-the-box reports and dashbaords) some users may experience extended wait times before the report is able to render, and in some cases the report may even fail or ...
Article by dprager | 22 Nov 2013 | 0 comments