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ITMS 7.5 SP1 product documentation links are as follows: Documents Location IT Management Suite 7.5 SP1 Hotfix   IT Management Suite 7.5 SP1 HF1 Release Notes    DOC7555 ...
Article by @nkit | 04 Jun 2014 | 0 comments
This video gives you a demonstartion on using the Cloud SymHelp. Cloud SymHelp is a one-stop shop for all the IT Management Suite (ITMS) documentation. All the latest ...
Video by kedar_k | 28 Mar 2014 | 0 comments
I have attached two template XML files (created on Windows Server 2008 R2) that can be imported into Performance Monitor on either the SMP Server or the SQL Server, in order to help identify potential bottlenecks.   1.  Right click "Data ...
Download by SK | 21 Jan 2014 | 0 comments
SIM should have a display language selector instead of relying on the users regional settings. (Endpoint Management, 7.0, 7.x, 7.x, Altiris Client Management Suite, 7.1, 7.5, 7.5, 7.x, 7.x, 7.x, 7.x, 7.x, 7.5, 7.5, 7.5, 7.5, 7.5, 7.5, 7.x, 7.5, ...
Idea by SK | 06 Dec 2013 | 0 comments
By default, reports and dashboards in IT Analytics (hosted by SQL Server Reporting Services) will run automatically when selected. This behavior can sometimes be problematic for environments with excessive amounts of data, resulting in increased load ...
Article by dprager | 22 Nov 2013 | 0 comments
For IT Analytics reports hosted by SQL Server Reporting Services (which include out-of-the-box reports and dashbaords) some users may experience extended wait times before the report is able to render, and in some cases the report may even fail or ...
Article by dprager | 22 Nov 2013 | 0 comments
Continuing our commitment and effort to provide easy accessibility and up to date documentation, we are introducing the ITMS 7.5 documentation through Symantec Help Center on cloud . All available ITMS 7.5 and solution guides are accessible from ...
Article by Sayee Jadhav | 11 Nov 2013 | 1 comment
We just held our first User Group Summit with 75 customers representing 28 different User Groups. We also had 30 Symantec employees and partners in attendance from Education, Engineering, Marketing, Product Management, Sales, and Support. It was so great ...
Blog Entry by AndyN | 08 Nov 2013 | 30 comments
One issue I face regularly with vendor products is detecting whether they are actually working or not.  A vendor service may be up, a process may be running, but this does not mean that the service is able to perform useful work. Whilst elaborate ...
Idea by ianatkin | 11 Sep 2013 | 0 comments
Servicedesk has improved its Change Management capabilities in 7.5 to include process automation and rulesets, (along with their associated actions) to make Change Management more useful to businesses requiring change process to provide structure to ...
Article by BRING | 07 Aug 2013 | 0 comments