I need a solution hi all,   i want to know what a simple step integration servicedesk to exchange server or mail server, for example when create incident, the incident go to the ...

I need a solution I want to ask if I could make automation in servicedesk. for example, if the hard drive is full at one of Altiris agent (server), smp will make automatic incident ...

I need a solution I have implemented servicedesk and have 5 license for servicedesk. but in symantec installation manager there are 2 servicedesk solution, one with 5 license and the ...