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Problem:  The body text of an Incident ticket does not format.  As a result, the text is difficult to read and comprehend. Suggested Solution:  Insert a WYSIWYG, like the one I am typing with presently. (Endpoint Management, 7.5, ServiceDesk, ...
Idea by Soapman | 25 Feb 2015 | 0 comments
Symantec: Wood st, London UK Wed, 26 November, 2014 - 9:30 - 17:30 GMT In partnership with ...
Event by Richard_Combes | 23 Oct 2014 | 8 comments
I need a solution Hi Community I have a Question.... Under proccess automatization i´ve created some rules to auto assign the tickets after edited, but the only action available ...
Forum Discussion by nmatosg | 06 May 2014 | 3 comments
WebEx Wed, 03 April, 2013 - 13:00 - 14:15 EDT A recording of this event is available here: ...
Event by mgreer | 04 Mar 2013 | 8 comments
I do not need a solution (just sharing information) This webinar will provide an overview of the configuration features, functionality and capabilities in the new ServiceDesk 7.5 ...
Forum Discussion by ohzone - Cheryl... | 09 Jan 2013 | 0 comments
On Demand Webcast Thu, 24 January, 2013 - 11:00 - 12:00 MST This webinar will provide an overview of ...
Event by mgreer | 08 Jan 2013 | 3 comments