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Looking for an Altiris Engineer in the Washington DC Area Hi, Our company is looking for an Altiris Engineer in the Washington DC area. This is an immediate requirement . If ...
Blog Entry by ciscoman | 17 Mar 2015 | 0 comments
The intent of the attached query is to provide an alternative reporting mechanism for Year by Month aggregate Ticket activity. The Column legend is as follows:       ...
Blog Entry by bcason | 17 Mar 2015 | 0 comments
A Quick Fix As suggested by the title I recently had a problem with MS revoking updates. It seems simple enough, but even though those updates are marked as disabled in the Altiris ...
Blog Entry by dpatterson3485 | 21 Aug 2014 | 0 comments
Workflow (including ServiceDesk) collaboration and learning effort. Edit: I've moved this to a google group so it's less intrusive.  The link has been added below. Hello ...
Blog Entry by africo | 06 Mar 2014 | 3 comments
ServiceDesk Pack for Altiris™ IT Analytics 7.5 from Symantec™ User Guide is available here: ServiceDesk Pack for Altiris™ IT Analytics 7.5 from Symantec™ User Guide Best regards Elena (Endpoint Management, Endpoint Management ...
Blog Entry by elena_schmidt | 18 Nov 2013 | 0 comments
Hey KCUG - Don, Amy, Matt (all from Gentiva) and myself (from Cerner) were able to attend the Altiris 7.5 summit in Salt Lake last week. They have published the sessions and the slides are available for download - ...
Blog Entry by nickthenerd | 11 Nov 2013 | 0 comments
We just held our first User Group Summit with 75 customers representing 28 different User Groups. We also had 30 Symantec employees and partners in attendance from Education, Engineering, Marketing, Product Management, Sales, and Support. It was so great ...
Blog Entry by AndyN | 08 Nov 2013 | 30 comments
Recently, it was observed that when using Servicedesk, clicking on the lightning bolt to edit a user caused the error below to appear: System.IO.FileLoadException: The located assembly's manifest definition does not match the assembly ...
Blog Entry by BRING | 29 Oct 2013 | 0 comments
A new issue was discovered, such that, when using a Windows 7 client computer, using running IE9, when attempting to access an HTTPS-configured ServiceDesk 7.5 MP1 server, the client computer won't perform Active Directory passthrough ...
Blog Entry by BRING | 22 Aug 2013 | 0 comments
Servicedesk 7.2 Sp2 and 7.5 have a handy built in tool that allows for the bulk closure of incident tickets.  It was discovered, however, that this tools ability to remove incidents from the selection set is not properly functioning.   To ...
Blog Entry by BRING | 22 Aug 2013 | 0 comments