I need a solution
We are currently on Helpdesk 6.x and have 50+ inboxes we're currently harvesting for emails to create incidents.
Does anyone have any way to do this ...
I need a solution
I'm looking for a way to add a checkbox for the Advanced form in ServiceDesk 7.5 to assign to the current worker. I had this functionality in 7.1 and I know how ...
I need a solution
HI Gurus,
When I test my Servicedesk e-mail monitoring I got a error.
Any ideas about that?
1 ...
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I need a solution
Hi All,
I'd like to give a group the rights to rate a set of KB articles. I have found that for an individual article if I edit the header for that article I ...
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Does anyone have any solutions for adding users to Organizations?
Department attribute is a single tier (end tier). Our organization is multi-tiered ...
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might as well make a new thread to ask.
When is it coming out?
What is in it?
How do we install it?
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I need a solution
Hi Gurus,
Anybody knows How to do it ? Perhaps using sql script to load Servicedesk tables?
I am doing a incident management ruleset and I using several ...
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I see there a number of discussions on this forum about printing incident detail. Although incidents to have a "Print" link near the top of the form this ...
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I've installed SD 7.5 several times over the past few months and I've done a couple of different things with the Default Service Queue and wanted to know ...
This issue has been solved
I need a solution
Hello all,
How is possible to assign a ticket using Advanced Incident form to an individual technicain/engineer, not to a service queue in service desk 7.5. I ...
This issue has been solved