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I need a solution Hello! Is there any attribute in database of Servicedesk 7.5 that can help to distinguish subtask from task? 1 ...
This issue has been solved
Forum Discussion by bold | 05 Sep 2013 | 3 comments
I need a solution Hello! Is there any way to change the size of virtual windows in Servicedesk? Cause all the time we open a technical incident form - we have to scroll it to press ...
This issue has been solved
Forum Discussion by bold | 05 Sep 2013 | 2 comments
I need a solution   Hello!   Is it possible to add multiple users simultaniously to one group in process manager or may be using some sql query?   ...
This issue has been solved
Forum Discussion by bold | 26 Feb 2013 | 3 comments
I need a solution Hello! We created a rule to set priority, depending on Business service  and placed this rule in incident received ruleset. You can check the condition on the ...
Forum Discussion by bold | 11 Jan 2013 | 0 comments
I need a solution Hello!  We configured a set of rules to set the Priority depending on Urgency and Impact. When we have a simple set of rules (one group of conditions per rule) - ...
Forum Discussion by bold | 09 Jan 2013 | 0 comments