I think it would be nice to have the resolve incident dialog give a warning or confirmation if an incident has open subtasks. If you wanted to make it even cleaner, it could only give the confirmation dialog if the open subtasks are not assigned to the ...
I need a solution
SD 7.5. I have a rule in place in for OnIncidentReceived that is checking [Request Channel][Is Specific Channel(TechnicianPage)]. When this rule is run, it always ...