Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Search

Search results

Current behavior: It is no Ticket creation date in the Ticket Overview Expected behavior: All relevant ticket information should be displayed on a Ticket Over view Reasoning: It is a import Ticket Information ...
Idea by csmp | 17 Apr 2013 | 2 comments
Current behavior: There are all included with the ticket search text displayed There also appear already all closed tickets Expected behavior: It only makes sense to have all the closing show tickets Reasoning: Only open ...
Idea by csmp | 12 Apr 2013 | 0 comments
Current behavior: It is not possible to define following Parameters in the automation Rules: Set Classification Set Type Set Ticket Status Set Close Code Set Description Set Title Expected behavior: All ...
Idea by csmp | 25 Mar 2013 | 2 comments
Current behavior: It is not possible to send a e-mail to external address. There are only contacts from   the Service Desk allowed. Expected behavior: Any valid e-mail address should be accepted and ...
Idea by csmp | 19 Mar 2013 | 2 comments
Current behavior: When using the variables ${submitter} and ${contact} in the text body, the email address of the corresponding contact is being displayed when the email is sent. Expected behavior: I would like to see the Submitter and ...
Idea by csmp | 18 Mar 2013 | 0 comments