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I need a solution Hello How to configure incident assigning through location or Group wise Hi Go to Admin/Process Hi Go to Admin/Process Automation/Automation Rules. ...
Forum Discussion by CBZ9104 | 24 Jul 2013 | 3 comments
I need a solution Hi We are trying to connect IT Analytics for Servicedek Facing error while connection IT Analytic connection error.jpg That form should ...
Forum Discussion by CBZ9104 | 12 Jul 2013 | 5 comments
I need a solution Hi All Can we make Engineer Weekly or Monthly roaster in Service Desk 7.5 1 ...
This issue has been solved
Forum Discussion by CBZ9104 | 11 Jul 2013 | 6 comments
I need a solution Hi When any User submits the Incident from there Desktop or Laptop, after that When Administrator receives the Incident there we required Hostname of User instead ...
Forum Discussion by CBZ9104 | 09 Jul 2013 | 5 comments
I need a solution Hi How to submit Incident through Email in Service Desk 7.5   Email Monitoring is the Email Monitoring is the project responsible for this. Once you ...
Forum Discussion by CBZ9104 | 08 Jul 2013 | 2 comments
I need a solution Hi I seen one Custom data video of Servicedesk 7.5 Integration with CCS, DLP, SSIM etc product Can any one having detail on the same or having any document of ...
Forum Discussion by CBZ9104 | 24 Jun 2013 | 0 comments
I need a solution Hi In Service Desk 7.5 we done installation successfully and added proper licenses. But still when administrator going to open any incident it showing license ...
This issue has been solved
Forum Discussion by CBZ9104 | 02 Apr 2013 | 3 comments
I need a solution Hello I am gettting very important videos regarding creating service request template in workflow But how to publish this workflow template in service desk 7.5 ...
Forum Discussion by CBZ9104 | 27 Feb 2013 | 2 comments