I need a solution
Hi guys,
I have this weird issue on 4 to 5 tickets. when the support works the ticket and when they press resolve button nothing hapens the screen just flickers ...
This issue has been solved
I need a solution
hi every one,
We are trying to automate CAB initiate votting for the change tickets. does any body have an idea how to do that. I know that i can pass the ...
This issue has been solved
I need a solution
Hi everyone,
I am trying to see the comment which is added by the user while completing the implementation of change. as of the workflow it is adding as ...
I need a solution
HI,
I am trying to create a report using sql query to get the voting details for each change ticket. basically we want to track the voting of the CAB ...
It would be nice to have a detailed log of ticket in history not just the process message which just give the task type performed and by not how performed.
Example:
1. Say an environment has few queues and a ticket is sent among 3 queues one ...
I need a solution
Hi everyone,
I need some information of how the Planned Start/ completion time is set in a change ticket.Because we have a specific time we need to set for ...