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I need a solution Most of the Information synces up but for some reason emloyeeNumber will not sync.  I can open AD Explorer and log in to AD with application identity and see it ...
This issue has been solved
Forum Discussion by Kevin Shilling | 15 Jul 2014 | 6 comments
I need a solution We are currently running a 7.1 SP2 MP1 and are in planning to build 7.5 is there an issue in swaping smps when the new server goes live? ...
This issue has been solved
Forum Discussion by Kevin Shilling | 19 Nov 2013 | 2 comments
I need a solution I found a article about using workflow to open all pages and then close them every 5 minutes to speed up pages. i made a vb script that does the same thing and put ...
Forum Discussion by Kevin Shilling | 14 Nov 2013 | 0 comments
I need a solution How do you add and remove items from the "Extended Classification" groups on the advance submit incident? If you open the If you open the ...
Forum Discussion by Kevin Shilling | 03 Jun 2013 | 1 comment
I need a solution might as well make a new thread to ask.    When is it coming out? What is in it? How do we install it? 1 ...
This issue has been solved
Forum Discussion by Kevin Shilling | 08 May 2013 | 9 comments
I need a solution Is there any way to remove the all user group from the assign owner search-pulldown. Which point in the process Which point in the process are you looking to ...
Forum Discussion by Kevin Shilling | 11 Apr 2013 | 3 comments
I need a solution Is there a guide of things to do in servicedsk 7.5 to improve portal speed esspecially in login.  I see one for 7.1 Service Desk, but the lmc file is not there. ...
Forum Discussion by Kevin Shilling | 09 Apr 2013 | 3 comments
I need a solution We are trying to keep our old priorities from 6.5 in this system so i change the service desk application data and edit the 'Impact/Urgency Matrix' ...
Forum Discussion by Kevin Shilling | 25 Mar 2013 | 3 comments
I need a solution I have figured out most of what i need in workflow but this getting the ruleset datamapping and I am not sure i would want to but it would also like to be able to ...
Forum Discussion by Kevin Shilling | 25 Mar 2013 | 1 comment
I need a solution How do you move an Organization Created by Ad Sync to be a sub Organization? Kevin, It should be possible Kevin, It should be possible to do this with ...
Forum Discussion by Kevin Shilling | 28 Feb 2013 | 2 comments