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Helping you to help youself! Here in Symantec.cloud support, we speak to a lot of customers. We handle over 18 thousand client communications a month, via telephone, email, and online ...
Blog Entry by Sym_Chris | 25 Jun 2014 | 0 comments
Keeping email and web security services up and running is vital to businesses, and protecting the management of these services via a simple username and password is not enough for some organizations. For those who desire additional security to ...
Blog Entry by Janene C | 02 May 2014 | 0 comments
April's support blog direct from Symantec.cloud. Top Issues! In one of our previous blogs ( https://www-secure.symantec.com/connect/blogs/symanteccloud-support-blog ), we ...
Blog Entry by Sym_Chris | 28 Apr 2014 | 0 comments
Last week,  we shared details  of how the HeartBleed OpenSSL vulneratbility affected our Email & Web Security products. The newest feature in our Web Security.cloud product, the ability to analyze and control data over HTTPS communications, was ...
Blog Entry by Ian McShane | 15 Apr 2014 | 0 comments
By now you should be well aware of the vulnerability CVE-2014-0160, nicknamed  HeartBleed , that exists in a number of versions of OpenSSL - an extremely popular open source cryptographic library. Yesterday,  we provided some guidance  on steps ...
Blog Entry by Ian McShane | 10 Apr 2014 | 2 comments
A little help from your friends... The big issues! In our last blog, we noted that the most common issue that causes Symantec.cloud customers to contact support is mail delivery ...
Blog Entry by Sym_Chris | 27 Mar 2014 | 0 comments
The year so far... Hello! Welcome to the first of many Symantec.cloud support blogs! It's been a busy year for everyone, with cloud-based IT solutions continuing to snatch ...
Blog Entry by Sym_Chris | 21 Mar 2014 | 0 comments
ソチオリンピック はどうやら平穏に幕を閉じたようですが、この一大イベントがテロリストに狙われる可能性についてメディアの注目と懸念が集まっていたことを考えると、サイバー犯罪者がその不安心理を突いて、興味を示しそうなユーザーを標的にしていたのも予想外のことではありません。 開催期間中に、シマンテックはソチオリンピックの話題を餌にした標的型の電子メール攻撃を複数確認しました。確認された電子メール攻撃は Symantec.Cloud ...
Blog Entry by Symantec Securi... | 03 Mar 2014 | 0 comments
While the Sochi Winter Olympics may now be over without incident, considering all of the media attention and fears surrounding a potential terrorist attack at the event, it should come as no surprise that cyberattackers were preying on these ...
Blog Entry by Symantec Securi... | 28 Feb 2014 | 0 comments
Information Security™ magazine and SearchSecurity.com recently announced the winners of its 2013 Reader’s Choice Awards, which were selected based on feedback by customers who were asked to assess products deployed within their organizations. We’re ...
Blog Entry by Spencer Parkinson | 02 Oct 2013 | 0 comments