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Our team came across a great blog on TechnologyMountain.com written by Benjamin Pierce about SQL Query Optimizer being disabled in 2008 sp1 and up. Once we turned this on our large query speeds have gone from 25 minutes to 21 seconds.Here is the article ...
Blog Entry by ag97690 | 13 May 2015 | 0 comments
This article provide a quick tips for troubleshooting communication issues in DS 7.x Symptoms of broken communication in DS 7.x may return generic messages/errors as below: Error 183 (generic error) Waiting for the agent to get the task ...
Article by Mauro Dalvit | 10 Apr 2015 | 1 comment
Migrating and Upgrading to IT Management Suite 7.6 Migration : A migration is when you install the latest ...
Blog Entry by kedar_k | 03 Mar 2015 | 0 comments
SSE is a collection of reports commonly used by Backline support and Sustained Engineering. They are very useful for monitoring, administering and troubleshooting. An example can be seen at link below: (ITMS 7.5 - Checking Agent Plug-ins versions via ...
Article by Mauro Dalvit | 13 Jan 2015 | 0 comments
summary Announcing the availability of ITMS 7.5 SP1 HF5. This release is available through SIM and contains fixes for the following components: Deployment Solution ...
Blog Entry by hugo_parra | 07 Jan 2015 | 0 comments
SSE SMP reports After a Service Pack, Hot fix or platform upgrade all the SMA and all the SMA plug ins need to be up-to-date. A quick bird-eye view of the environment SMA versions ...
Blog Entry by Mauro Dalvit | 02 Jan 2015 | 5 comments
IT Management Suite 7.5 SP1 HF5 is available through SIM. It has fixes for the following components: Symantec Management Platform Deployment Solution Inventory Solution Software Management Solution Also added is official support ...
Blog Entry by Triinu Gross | 16 Dec 2014 | 39 comments
Problem: Automation Tasks are in Queued or Pending state with "Waiting for the agent to get the task" message. Cause: The PectAgent (SMA in automation) does not get registered and tasks don't get executed ...
Article by Mauro Dalvit | 21 Nov 2014 | 0 comments
summary Announcing the availability of ITMS 7.5 SP1 HF4. This release is available through SIM and contains a number of fixes for the following components: Symantec ...
Blog Entry by hugo_parra | 20 Nov 2014 | 7 comments
Announcing the availability of ITMS 7.5 SP1 HF3. This release is available through SIM and contains a number of fixes for the following components: Symantec Management Platform Inventory Solution Deployment Solution Software ...
Blog Entry by hugo_parra | 29 Sep 2014 | 24 comments