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First, a bit of information about our environment. We have been using Deployment Solution 6 for years. Up until a few months ago, our general deployment has been with 6.9 SP5 MR3 or 6.9 SP6 servers. We felt the desire to be able to target more dynamic ...
Article by Maymne | 14 Apr 2015 | 4 comments
This article provide a quick tips for troubleshooting communication issues in DS 7.x Symptoms of broken communication in DS 7.x may return generic messages/errors as below: Error 183 (generic error) Waiting for the agent to get the task ...
Article by Mauro Dalvit | 10 Apr 2015 | 1 comment
All, I have only recently been able to have the time and sit down to script this all out for my organization We have no issues (crossed fingers) with this script after deploying to over 20K endpoints and have seen a few forum posts about how to ...
Article by AltirisJunkie | 24 Mar 2015 | 4 comments
SSE is a collection of reports commonly used by Backline support and Sustained Engineering. They are very useful for monitoring, administering and troubleshooting. An example can be seen at link below: (ITMS 7.5 - Checking Agent Plug-ins versions via ...
Article by Mauro Dalvit | 13 Jan 2015 | 0 comments
Introduction Script Tasks in Altiris 7.x have 2 types of Tokens available. The more well know token type can be found in the 7.x Symantec Management Console under Settings > Deployment > Tokens. These tokens provide data to the script at run ...
Article by m.taylor | 09 Jan 2015 | 5 comments
REQUIREMENTS Create a deployment job that first detects whether the targeted Windows machine is 32 or 64 bit then initiates the appropriate installer. OBSTACLES Unlike DS 6.9, there are no built in conditions on client jobs in 7.x, ...
Article by Ed Frost | 26 Nov 2014 | 4 comments
Problem: Automation Tasks are in Queued or Pending state with "Waiting for the agent to get the task" message. Cause: The PectAgent (SMA in automation) does not get registered and tasks don't get executed ...
Article by Mauro Dalvit | 21 Nov 2014 | 0 comments
Windows 10 support is being investigated. Current reports indicate that core Ghost functionality is working in the pre-release version although this has not been fully verified by Symantec. We will continue testing but are very keen to hear any ...
Article by david_evans | 31 Oct 2014 | 1 comment
We are working on RHEL 5.11 support and will be communicating an early support statement soon detailing what works in the current release. Support will likely be added in a future hotfix which is yet to be defined. If you are considering adopting ...
Article by david_evans | 31 Oct 2014 | 0 comments
Deployment Solution 7.x Mac OS X 10.10 is being worked on and an early support statement identifying what works with the current shipping product will be available shortly (Nov 2014). Full support will be available in an upcoming hotfix. ...
Article by david_evans | 31 Oct 2014 | 0 comments