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I need a solution I have discovered an issue with the IMAP notification message where you have users in multiple domains.  The IMAP notification message uses the "default" ...
Forum Discussion by WiTSend | 28 Jan 2015 | 0 comments
I need a solution I support Enterprise Vault for a large organization. One user has logged an incident stating that EV (10.0.4) is clearing the Outlook (2007) color categories on ...
Forum Discussion by markadel | 27 Jan 2015 | 0 comments
When an OLE embedding is inserted into an email using Outlook and the email is sent in Rich Text format, Clearwell extracts these embeddings as attachments with names beginning "OLEAttach_".  This only happens when the email is sent in Rich ...
Idea by Jeremy_C | 27 Jan 2015 | 0 comments
I need a solution Hi everyone, I as of yesterday have been handed responsibility of the Enterprise Vault for my company. I have a little bit of experience with the product, but ...
This issue has been solved
Forum Discussion by kylehancock | 15 Jan 2015 | 7 comments
I need a solution We have mulitple departments that need to migrate their archives to O365. Is there any automated functionaltiy in EV 11? Past guidance suggested using a 3rd party tool ...
This issue has been solved
Forum Discussion by Doug Strother | 13 Jan 2015 | 3 comments
It would be a good feature to allow the overlay of text in situations where text was not obtainable from a file and/or OCR has failed, at present it can mean a file has no indexable text and is therefore not searchable. (Archiving and eDiscovery, ...
Idea by Daly Whyte | 13 Jan 2015 | 0 comments
At indexing, it is possible to OCR but it is no possible to get text into the html view if the file is an image PDF. It would be a good idea to allow an overlay here or provide a different method of handling the PDF, even if it's using the OCR ...
Idea by Daly Whyte | 13 Jan 2015 | 2 comments
I need a solution Dear Team, What is the difference between user base and database level licenses ? If i purchase file server archiving user base license for 25 users. Can i ...
Forum Discussion by Mmkhan | 09 Jan 2015 | 1 comment
I need a solution Hi, Just looking for any information on the benefit of using the Shopping Basket when users have the vault cache? As far as I can tell the restore ...
This issue has been solved
Forum Discussion by EC at TW | 07 Jan 2015 | 4 comments
I need a solution When deleting a Legal Hold Notification, is there a way to disable sending a "release" email to all custodians?  This is confusing to users as typically we ...
This issue has been solved
Forum Discussion by CMB_HL | 06 Jan 2015 | 1 comment