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I need a solution Hello everyone, I'm have SMP running Asset Management Solution and Inventory Solution only. I'm working with Software Licenses. One of the steps ...
Forum Discussion by haroldvm89 | 18 Dec 2014 | 1 comment
I need a solution In our environment we have multitude of licenses and the ways of purchase. Since we have some packages software and others that is being installed manually, license ...
Forum Discussion by totalyscrewedup | 15 Dec 2014 | 0 comments
Summary This document details the process we have developed, and use, to schedule the delivery and receipt of assets that we track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, ...
Article by ziggy | 19 Nov 2014 | 0 comments
Summary This document details the process we have developed, and use, to scan in the assets that we track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and ...
Article by ziggy | 19 Nov 2014 | 0 comments
Summary This document details the steps that we follow in order to complete, submit, and process a Move Form.  We complete a Move Forms when an asset: Moves locations. Re/Assigned to a new or different person Re/Assigned cost ...
Article by ziggy | 18 Nov 2014 | 0 comments
Summary This document details the Asset Types and Statuses that we have come to track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and adjust, review, and ...
Article by ziggy | 18 Nov 2014 | 2 comments
Summary This document details the steps that we follow for all surplus and Asset Recovery Services (ARS) activities for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and adjust, review, and apply to your ...
Article by ziggy | 18 Nov 2014 | 0 comments
I need a solution Hello everyone! Does anybody knows how to configure the Cost Model? I'm having a hard time configuring this, as I don't find this info on the ...
Forum Discussion by haroldvm89 | 17 Nov 2014 | 0 comments
What is required to create such environment, where you will be able to receive mail notifications about Agent service crash from any of available managed endpoints via mail? This scenario is applicable for SMP 7.1.x and SMP 7.5.x 1. ...
Article by Igor Perevozchikov | 14 Nov 2014 | 0 comments
With the support of pcAnywhere slowly being phased out we begun looking at remote support alternatives this year and just recently purchased a Bomgar Remote Support appliance. At this time there is no official integration with any Symantec product. ...
Article by MichaelCiv | 06 Nov 2014 | 2 comments