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This silent video shows the steps to add a basic URL POST SMS function to the Symantec Service Desk AD Password reset workflow. ...
Video by RufusS | 21 Oct 2014 | 0 comments
I need a solution Currently running Workflow 7.1 (Workflow in use for 5 years - upgrade coming) and have recently been made aware of a strange problem.  Safari users on Apple ...
Forum Discussion by GReddicks | 30 Sep 2014 | 1 comment
When working in Workflow 7.1 (I haven't experienced this issue in 7.5 yet), there is an occasional issue which prevents me from saving, debugging, or publishing the project after changes have been made.   In the past, being unable to ...
Article by africo | 04 Sep 2014 | 1 comment
I need a solution The default Doctype generated by workflow both in 7.1 and 7.5 in forms or display content web pages is: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 ...
Forum Discussion by Mikael Ulvesjö | 01 Sep 2014 | 4 comments
Dear Symantec, One of the increasing issues that I have, now that Symantec has made Service Desk 7.5 upgradable, is merging any changes to an existing Servicedesk Workflow into the new Workflows that are provided with the upgraded version. For ...
Idea by QuietLeni | 18 Aug 2014 | 0 comments
You can easily turn text links: into into image links: by inserting the <img src> tag information into the List Select component, as follows: If you want to insert a custom image, you can use a full URL, but ...
Article by africo | 14 Aug 2014 | 1 comment
I need a solution Hi, Maybe somebody knows how to print workflow webform. hello Olga - there's a hello Olga - there's a PrintButtonComponent that can be used on ...
Forum Discussion by Olga Kachalova | 12 Aug 2014 | 1 comment
I need a solution Does anyone else having problems with web forms? My working workflows at a customer are still functional but rendering is off since upgrading from 7.1 to 7.5 All ...
Forum Discussion by SaschaH | 30 Jul 2014 | 12 comments
I need a solution Hello!  I created a WF-projects which must autostart using a schedule every 3 minutes. And it does that. But after 5 seconds after each start it starts again. What ...
This issue has been solved
Forum Discussion by bold | 13 Jul 2014 | 3 comments
Symantec, At the moment, if I want to make a choice list in Workflow, I can do it, but it is usual that a list of choices for a value can have spaces in it, "Process Started" and "Process Stopped" (so we can populate dropdowns), ...
Idea by QuietLeni | 11 Jul 2014 | 0 comments