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I need a solution Dear All, I have been trying to work out how to set up cube reporting in SD 7.5 because I know that there is the IT Analytics ServiceDesk Pack 7.5 and there is a ...
Forum Discussion by QuietLeni | 11 Apr 2014 | 0 comments
I need a solution Dear All, I am trying to set up the IT Analytics Pack for Symantec ServiceDesk and having a bit of trouble. When I go to the SIM, I see that the IT Analytics ...
This issue has been solved
Forum Discussion by QuietLeni | 08 Apr 2014 | 4 comments
Dear All, I have been working with the Service Catalog Request Template and I noticed something very strange. Every time you go into the tasks of a derived project, it would require you to Authenticate/Login, whether or not you have just come from ...
Download by QuietLeni | 31 Mar 2014 | 0 comments
I need a solution Dear All, I have installed EV at last (hurray) and now I am configuring the service using the Enterprise Vault Configuration Wizard. All goes well for a time ...
This issue has been solved
Forum Discussion by QuietLeni | 24 Jan 2014 | 2 comments
I need a solution Dear All, I have all of my users (10-or-so) using Unmanaged SEP 12 and they are getting Scan Completed windows popping up througout the day. This did not happen in ...
This issue has been solved
Forum Discussion by QuietLeni | 07 Jan 2014 | 14 comments
I need a solution Dear All, I am trying to check my project into my server and I am getting an error when trying to create the folder: When I look into the Error Log, I ...
This issue has been solved
Forum Discussion by QuietLeni | 11 Dec 2013 | 6 comments
I need a solution Dear All, I have a process that I need to set up and I need it to sit within the Process Manager, using something similar to the most excellent Service Request ...
Forum Discussion by QuietLeni | 10 Dec 2013 | 1 comment
I need a solution Dear All, I am configuring a security role to be able to edit a computer and I had lots of trouble setting this up. The usual process is to give the user the ...
Forum Discussion by QuietLeni | 01 Aug 2013 | 5 comments
I need a solution Dear All, I have a Resource with a multi-row data class and I need to remove all of the rows in the data class. I have found the "Remove Items from a ...
This issue has been solved
Forum Discussion by QuietLeni | 10 May 2013 | 2 comments
I need a solution Dear All, I have a Run SQL Task (called somethng like "Make Computer Nice") that takes in a ResourceName as a parameter and then does a piece of SQL upon ...
Forum Discussion by QuietLeni | 21 Mar 2013 | 0 comments