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I need a solution Good morning, We have a new 7.1 environment that is just starting to breath. Migration of our 6.x environment is being planned but I've been watching the logs ...
Forum Discussion by D-Chad | 29 May 2013 | 1 comment
http://www.netxinc.com/emails/tips_and_tricks_webinar/tipsandtricks.html Tue, 12 February, 2013 - 14:00 - 15:00 CST ...
Event by Rae Landua | 06 Feb 2013 | 0 comments
I need a solution We are experiencing some pretty odd issues with most of our Mac clients. All of the clients are running 10.6.8 and are running with the 7.1.8280 agent. The mac clients ...
Forum Discussion by jpellet2 | 21 Feb 2012 | 0 comments
I need a solution I seem to have an issue with incident titles and names, or really in changing those names once the incident is created. If an incident is created and then a worker ...
This issue has been solved
Forum Discussion by jpellet2 | 26 May 2011 | 2 comments
I need a solution Here's the backstory. We had to move the ServiceDesk DB from one SQL 2008 server to another. When that was done we re-ran the installation as suggested by the KB ...
Forum Discussion by jpellet2 | 19 May 2011 | 0 comments
  FakeAV is a detection for Trojan horse programs that intentionally misrepresent the security status of a computer. These programs attempt to convince the user to purchase software in order to remove non-existent malware or security risks from ...
Article by Mithun Sanghavi | 13 Apr 2011 | 9 comments
I need a solution We're currently testing Notification Server 7.1. When trying to push jobs or tasks to clients we've run into an issue only when choosing a username/password ...
Forum Discussion by SamTarr | 05 Apr 2011 | 5 comments
I need a solution Hello all, I'm having a serious problem with tasks being unassigned when someone tries to add an assignee target. It doesn't happen to every single tasks in ...
This issue has been solved
Forum Discussion by Birhanu | 04 Apr 2011 | 3 comments
I need a solution I know that there have been a few posts on this topic in the past but nothing about 7.1. No matter how I try to create custom routing rules, they simply do not work. ...
This issue has been solved
Forum Discussion by jpellet2 | 31 Mar 2011 | 14 comments
I need a solution So its been 2 weeks and I still can't get ServiceDesk 7.1 installed and I've tried everything. The ServiceDesk pre-reqs all pass, we are installing SD on a ...
This issue has been solved
Forum Discussion by jpellet2 | 27 Mar 2011 | 1 comment