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I need a solution First of all, we have a certificate for for our server and want it to answer to the alias darsupportdev.dev.jhu.edu. For example… Current URL ...
Forum Discussion by koppitz1 | 08 Apr 2015 | 1 comment
I need a solution We have a custom workflow that creates an incident with a description that contains HTML.  When we try to resolve the incident, we get an Application Error.  We have ...
Forum Discussion by mclpgfh | 14 Jan 2015 | 11 comments
I need a solution Hello everyone, I'm trying to redo some graphic reports from SD 7.1 on SD 7.5. However, can't seem to find this field in 7.5: This option is ...
This issue has been solved
Forum Discussion by haroldvm89 | 29 Dec 2014 | 2 comments
I need a solution Hello everyone!!  I'm working on a Service Desk POC for the first time. and when installing the Workflow Platform, I get the message  The workflow ...
Forum Discussion by haroldvm89 | 07 Sep 2014 | 6 comments
I need a solution Hi All, When we are working in the reporting system withing ServiceDesk 7.5, we are getting a red "Server not Responding whenever you attempt to export a ...
Forum Discussion by SwishMik | 05 Sep 2014 | 3 comments
I need a solution Hi, I changed the name of the group "Support" on "Support_old" and when I try to login on ProcessManager error "Server Error in ...
This issue has been solved
Forum Discussion by Olga Kachalova | 15 Aug 2014 | 2 comments
I need a solution We are having an issue with Active Directory users logging onto SOME PC's .  From certain PC's, logon attempts result in the error "Invalid ...
Forum Discussion by CathyPC | 30 Jul 2014 | 2 comments
I need a solution Hi, I'm using the Matches Rule component inside a Workflow Solution and it gives me an error message like this one: The connection to no match is unhandled. It ...
Forum Discussion by LuilloSoft | 11 Apr 2014 | 2 comments
I need a solution Dear All, I have been trying to work out how to set up cube reporting in SD 7.5 because I know that there is the IT Analytics ServiceDesk Pack 7.5 and there is a ...
Forum Discussion by QuietLeni | 11 Apr 2014 | 0 comments
I need a solution Hello, We have a custom workflow failing intermittently with below error logs. This has started after we upgraded our Altiris environment to 7.5. Our SD ...
This issue has been solved
Forum Discussion by snm1502 | 19 Mar 2014 | 5 comments