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Currently these are Email Monitor issues that need to be fixed but I've decided to put up a summary of how to fix those until they're addressed in further releases. If SD.Email.Monitor project package hasn’t been unpacked yet, go ahead and ...
Article by JZeppelina | 05 May 2016 | 0 comments
I need a solution Hi, First time posting so apologies if I haven't given enough information or I am asking in the wrong location. We are currently running Service Desk 7.5 ...
Forum Discussion by iamconrad | 24 Mar 2016 | 2 comments
I need a solution Hi, I am observing in Service Manager MyTask list there are some EM***** tasks are there which I cannot clasify when I try to classify it gives error I have seen ...
Forum Discussion by hussainshah | 09 Feb 2016 | 0 comments
I need a solution Error: Application Name : SD.IncidentManagement Process ID : 6172 Date :12/17/2015 11:01:21 AM Log Level :Error Log Category ...
Forum Discussion by melina.pereira | 17 Dec 2015 | 4 comments
I need a solution Hi, I am trying to install Servicedesk 7.6 its successfully installs the workflow server but when try to install Servicedesk it gives error as "Workflow ...
This issue has been solved
Forum Discussion by hussainshah | 18 Nov 2015 | 3 comments
I need a solution Hi, Please assist Since upgrading our ServiceDesk environment from 7.5 to 7.6, not all the rulesets for INCIDENT-MGMT are being displayed. I've replaced the ...
This issue has been solved
Forum Discussion by Ilze | 08 Sep 2015 | 4 comments
The Workflow Explorer can only be ran on the Server by 1 person. " E:\Program Files\Symantec\Workflow\Tools\Symantec.Explorer.exe" -page LogViewer  There is: ...
Idea by AlexHedley | 21 Jul 2015 | 0 comments
I need a solution Hello everyone, I'm attempting to create a new Active Directory sync profile in SD 7.6, and am selecting OU sync.  Upon selecting the appropriate OUs, I click ...
Forum Discussion by africo | 06 Jul 2015 | 4 comments
I need a solution I'm trying to send a change request to workflow using the rules in 7.5 SP1 and I'm getting a 'failed to verify SessionID' when this runs. The ...
Forum Discussion by smassie | 18 Jun 2015 | 1 comment
Have you ever tried to add a Profile and got an error: "Value cannot be null. Parameter name: value" You can't have a uniqueidentifier as a datatype for your Foreign Key or include this another in your Profile. ...
Article by AlexHedley | 22 Apr 2015 | 1 comment