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Symantec Messaging Gateway logs let you monitor events for your Scanners, the Control Center, Directory Data Service, and Spam Quarantine. Be familiar with these log file will be great help to troubleshooting. Here is the description of the log ...
Article by yang_zhang | 06 May 2014 | 0 comments
This article was written to outline some issues that were recently discovered and addressed.  Hopefully with the end that any customers currently still using Servicedesk 7.0 will fill additional motivation to take steps necessary to move to the current ...
Article by BRING | 24 Jan 2014 | 0 comments
The information contained in this article helps you in troublshooting different issues, which you may encounter while using Virtual Machine Management (VMM) solution.   In addition to the troubleshooting document, you should also refer to the VMM ...
Article by @nkit | 20 Dec 2013 | 0 comments
Issue Symantec System Recovery 2013 - The status in the tray icon is blank, not able to see if backup/restore was successful or not. A green check mark in the tray icon is also not visible.   ...
Article by MaXi KiNg | 09 Oct 2013 | 1 comment
This Article is only for Netbackup 7.5 version which uses Linux as operation system for example SLES 11 or RHEL. When you using the SLP or Vault Feature in NetBackup you can see a lot of issues like those: failed, media read error (85). ...
Article by Speedy1205 | 04 Oct 2013 | 2 comments
Permanent link Problem:  How to troubleshoot NetBackup for NDMP Backup failures when status code: 99 (NDMP backup failure) is reported.  Includes logging instructions.   Error:  STATUS CODE: 99   Cause:  Status 99 ...
Article by smurphy | 12 Aug 2013 | 7 comments
When LiveUpdate is used to Upgrade the Netbackup client version, you might be seeing issues that LiveUpdate is failing with the message: "20.06.2013, 12:25:58 GMT -> HttpSendRequest (status 304): Request succeeded - File up to date so ...
Article by Speedy1205 | 12 Aug 2013 | 0 comments
How to remove Legal Hold Errors from DA Cases. Step 1 : Get the CaseID for the Colum “Errors” in above Screenshot. Select * from tblCase where StatusID = 20 Step 2 : Check counts in tblLegalHoldSummaries ...
Article by EV_Ajay | 11 Jul 2013 | 0 comments
Enterprise Support Solution topics compile all of the content that you need to learn about, use, and troubleshoot a specific Symantec App Center feature in one convenient place.  It provides abstracts so you know what the content contains and it provides ...
Article by julia_wainwright | 27 Jun 2013 | 0 comments
Enterprise Support Solution topics compile all of the content that you need to learn about, use, and troubleshoot a specific Symantec App Center feature in one convenient place.  It provides abstracts so you know what the content contains and it provides ...
Article by julia_wainwright | 27 Jun 2013 | 0 comments