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I have attached two template XML files (created on Windows Server 2008 R2) that can be imported into Performance Monitor on either the SMP Server or the SQL Server, in order to help identify potential bottlenecks.   1.  Right click "Data ...
Download by SK | 21 Jan 2014 | 0 comments
I need a solution Hi guys   I am trying to put together an approval process with multiple approvers that allows each approver to add a comment. I want the workflow process to ...
This issue has been solved
Forum Discussion by evilcatfish | 31 Oct 2013 | 4 comments
Voici une séquence de screenshots pour donner une petite idée du fonctionnement et de l'utilisation d'un module "Self-service" du catalogue de services Biomni, ...
Video by Pascal KOTTE | 15 Mar 2013 | 0 comments
I need a solution Question:  As noted in the following article, an early version of Workflow 7.5 was released with Service Desk 7.5 with the full version of Workflow 7.5 to be released ...
Forum Discussion by shousem | 04 Mar 2013 | 4 comments
I need a solution Hi,   I am trying to Extract the text from our auto generated email from one of our systems in the given below formats Name XXXX,YYY Employee id 000000 ...
This issue has been solved
Forum Discussion by kareddy | 04 Feb 2013 | 4 comments
I need a solution What workflow component do you use to count? Eg I have a table of states with these rows:   Michigan Kansas Kansas Ohio Michigan Iowa ...
Forum Discussion by Linda B. | 24 Sep 2012 | 1 comment
I need a solution I am using mail monitor project to create and open new incidents.   Exist any way to store the email  message as eml file and attached in the incident?   ...
Forum Discussion by Everton Silva | 20 Aug 2012 | 1 comment
We have had a need to do a lot of customization and testing with the Email monitor part of service desk and wanted to share a super helpful tip to help with your testing. Here are the steps to run the Email monitor project if you can’t or don’t want ...
Article by Nick at Sparrow | 19 Jul 2012 | 0 comments
In today's enterprise, application administrators are increasingly required to be IT generalists with knowledge spanning far beyond the application layer. Applications demand performance and when an application underperforms, we are increasingly ...
Article by ianatkin | 28 Jun 2012 | 12 comments
I need a solution Hello,   I've seen on the workflow documentation that we can publish forms to Cisco phones. As someone tried this feature ? Do we have access to all ...
Forum Discussion by Nicolas Horchower | 06 Apr 2012 | 5 comments