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I need a solution Hi, I have a customer the operated in 8 different countries in 6 different time zones, each site has it's own IT and will be responsible to resolve incidents ...
Forum Discussion by RufusS | 27 Oct 2014 | 0 comments
Symantec: Wood st, London UK Wed, 26 November, 2014 - 9:30 - 17:30 GMT In partnership with Symantec, ...
Event by Richard_Combes | 23 Oct 2014 | 4 comments
I need a solution Hello everyone!!  I'm working on a Service Desk POC for the first time. and when installing the Workflow Platform, I get the message  The workflow ...
Forum Discussion by haroldvm89 | 07 Sep 2014 | 6 comments
Dear Symantec, One of the increasing issues that I have, now that Symantec has made Service Desk 7.5 upgradable, is merging any changes to an existing Servicedesk Workflow into the new Workflows that are provided with the upgraded version. For ...
Idea by QuietLeni | 18 Aug 2014 | 0 comments
I need a solution We have an older, ricketty ITMS 7.1 system in production running by some higher power, certainly not due to my prowess. I inherited it at 7.0 and with a lot of nudging ...
This issue has been solved
Forum Discussion by SysAdmin_D | 05 Jun 2014 | 3 comments
I need a solution Hi, Is there a document that illustrates the process of adding a new CAB Group in SD 7.5. I added a new group and members to it however, it has not come up in the ...
This issue has been solved
Forum Discussion by snm1502 | 16 Mar 2014 | 3 comments
I need a solution Hello, In our environment, users clear 2 step authentication when they attempt access to ServiceDesk Console using servicedesk.xxxxx.com is visited.: Step 1: ...
This issue has been solved
Forum Discussion by snm1502 | 14 Mar 2014 | 9 comments
I need a solution I am trying to setup the Workflow server for ServiceDesk. After the installation of the work flow server and run the System Diagnostics check (before installing ...
Forum Discussion by Brian Dillehay | 26 Feb 2014 | 3 comments
I need a solution Hello, after we upgrade our System to 7.5.1 in Processmanager we have unknown Signs on some Labels.   We currently use IE 8 and IE 9 . Our Language ...
Forum Discussion by breitenborns | 15 Jan 2014 | 5 comments
I need a solution Service desk installation failed. showing following error. can not find script file c:\users\altiri~1\appdata\local\temp\createVDirSD.ResetPassword.vbs ...
Forum Discussion by Baljeet | 09 Jan 2014 | 0 comments