Dear All,
I just finished doing an implementation of Service Desk 7.5 and I had two problems with the SD.ResetPassword Workflow:
1. The first was that the name of the SMTP Server in EACH of the Send Email components had the wrong name for the ...
I need a solution
Dear All,
I have an SD 7.5 setup in my Test environment. I want to move this to Production.
Does anyone know the Symantec-approved method for doing this or is ...
I need a solution
Dear Symantec,
I am doing an implementation of Service Desk 7.5 and the Installer and the Implementation guide does not say what the "Quarantine Folder ...
I need a solution
Dear All,
Got this error when trying to publish the Incident Management Feeder WorkfloW:
Application Name : LogicBase.ToolCore.exe
Process ID : 3248
Date ...
This issue has been solved
Dear Symantec,
If I look at the latest copy of the Service Desk Implementation Guide, I see, on page 99, element 5, that I need to run the aspnet_regiis.exe to enable the permissions of the Service Desk Service Account for IIS:
However, ...
Dear Symantec,
Currently, it is possible to put anything you want into the Admin Account Name within the Workflow/Service Desk installer (I typed in "Administrator", which is illegal):
If you do NOT give the Admin Account Name in ...
Dear Symantec,
Most companies have just one AD Tree and/or Domain and most products that use AD integration have something in the installation that include the parameters for that integration.
The installer for SD 7.5 includes setup for SQL ...
Dear Symantec,
When trying to find out what the command line arguments for AeXNSC.exe are, I looked in:
http://www.symantec.com/business/support/index?page=content&id=HOWTO1567
and
...
Install Readiness Checks do not check for the File Services Role or the status of the Server service
Dear Symantec,
I have just done an installation of SMP 7.1 SP2 where the Install Readiness Checks PASSED, but the installation FAILED!
When I worked out what the problem was (the installer could not create the NSCap share), I found that the File ...
I need a solution
Dear All,
I get an error when trying to create an installation package upon my Windows 7 SP1 Professional PC:
When looking at the SIM_Metrics_2012_08_02 ...