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I need a solution Hello All, My company wants to leverage servicedesk 7.5 to handle requests from end users that has nothing to do with IT. For example, they want to be able to open ...
Forum Discussion by KSchmeck | 15 Apr 2015 | 3 comments
In this Article I will explain how to use the REST Generator within Workflow 7.6. I'm going to be using the RESTful APIs available in to us from http://swapi.co/ . The Star Wars API. A little background: REST or Representational ...
Article by AlexHedley | 06 Mar 2015 | 2 comments
I need a solution Hello everyone, I'm trying to redo some graphic reports from SD 7.1 on SD 7.5. However, can't seem to find this field in 7.5: This option is ...
This issue has been solved
Forum Discussion by haroldvm89 | 29 Dec 2014 | 2 comments
Novacoast Webinar Wed, 05 November, 2014 - 2:00 - 3:00 EST          Join us and learn how ...
Event by ryanschoenherr | 27 Oct 2014 | 1 comment
Novacoast Webinar Tue, 14 October, 2014 - 2:00 - 3:00 EDT RSVP Today ...
Event by ryanschoenherr | 02 Oct 2014 | 1 comment
This video shows how one can import users assigned City in AD to asset managment using the connector solution. once the locations are imported and assigned to the users, service desk ...
Video by RufusS | 23 Sep 2014 | 0 comments
I need a solution Does anybody know how to leverage a custom Data Mapping for routing Incidents Title to a Queue and a email's subject to specific classification. My goal is to ...
Forum Discussion by WDRAIN1 | 17 Sep 2014 | 5 comments
I need a solution Does anyone have any experience actually submitting a SOAP request to the SD.IncidentManagementSimple service? I'm working a web form that uses PHP's SOAP ...
This issue has been solved
Forum Discussion by michael.george | 12 Sep 2014 | 10 comments
I need a solution Hello everyone!!  I'm working on a Service Desk POC for the first time. and when installing the Workflow Platform, I get the message  The workflow ...
Forum Discussion by haroldvm89 | 07 Sep 2014 | 6 comments
The Project has been designed to address the concern of a few client who wanted to know whether it would be possible to update or modify resolution details when ticket is either in "Resolved" or "Closed". This project can help in ...
Article by SandeepShrivastava | 12 Aug 2014 | 0 comments