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I had the opportunity to test various configuration options in EV as well as on an EMC Centera. A customer has stored the EV archive data on NTFS devices and wanted to move the data to EMC Centera. The sole reason for this exercise was verifying the ...
Article by Jochen Köcher | 04 Apr 2014 | 1 comment
Short answer : Disabling the Mac root user via the Directory Utility app or equivalent command line has no affect on the SMP Agent for Mac installation or subsequent functionality. Long answer : The Mac OS X Directory Utility, located ...
Article by dougj | 25 Feb 2014 | 0 comments
The first query targets all computer resources and allows you to specify the byte size range as well as the percentage of available disk space. The second query only targets site servers.  It provide similar options as the first, but also allow you ...
Article by SK | 14 Feb 2014 | 1 comment
Question: Do we have a whitepaper/write-up on how to deploy a successful patch deployment solution in a low bandwidth environment? No, but it sounds like a good idea for one. In the interim, though: There are a lot of variables that ...
Article by MThrift | 12 Feb 2014 | 0 comments
Introduction: The aila2 collection of tools comes with quite a few articles and downloads (see references [1-6]. But how can we benefit from this tool without having to read the full documentation? In short, how can we deploy the tool as simply as ...
Article by Ludovic Ferre | 06 Feb 2014 | 0 comments
This article was written to outline some issues that were recently discovered and addressed.  Hopefully with the end that any customers currently still using Servicedesk 7.0 will fill additional motivation to take steps necessary to move to the current ...
Article by BRING | 24 Jan 2014 | 0 comments
The “Settings > Deployment > Tokens” page allows tokens to be created, but it unfortunately does not allow them to be deleted.  How can this be achieved?   The following process of running queries against the Symantec_CMDB database and then ...
Article by SK | 24 Jan 2014 | 0 comments
Task Server provides a task to update specific filter memberships; however, it doesn't provide one to update specifc target memberships. As policies are assigned to targets in 7.x (can be a combination of filters, lists and groups), it is far ...
Article by SK | 17 Jan 2014 | 0 comments
The following queries will allow you to see which collections/filters a resource belongs to, which resources are members of a collection/filter, which collections/filters are excluded from/included with a collection/filter, as well as which resources are ...
Article by SK | 15 Jan 2014 | 6 comments
By default, reports and dashboards in IT Analytics (hosted by SQL Server Reporting Services) will run automatically when selected. This behavior can sometimes be problematic for environments with excessive amounts of data, resulting in increased load ...
Article by dprager | 22 Nov 2013 | 0 comments