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Below is an example on how to create a report to show which incident tickets had survey sent. Choose a relevant report category where to place the report and click the plus icon to Add Standard Report. Click on Select Data Source, keep ...
Article by JZeppelina | 30 Jan 2015 | 0 comments
This article contains some cases about problems in CEM environment, where you can find their root cause and possible solution for your case. Note!: All these description steps were done, using SMP 7.5 SP1 release build ! List ...
Article by Igor Perevozchikov | 29 Jan 2015 | 0 comments
What is basically required to have SMP 7.5.x CEM functionality working via HTTPs using self-signed or non self-signed certificates Probably this information will be useful to know, if you're going to setup CEM in your environment. ...
Article by Igor Perevozchikov | 29 Jan 2015 | 6 comments
Inventory Solution will gather font data from client machines running supported versions of the Mac OS X operating system.  Font Types Inventory Solution will search for the following font types:   True Type Fonts:  FFIL ttf ...
Article by dougj | 28 Jan 2015 | 0 comments
It is important to know status of recent Symantec_CMDB database backups.That can be achieved directly in SMP Console. That can be easily achieved via report in SMP Console. You should be aware of timing and duration of each backup, so that you ...
Article by Jan Trnka | 26 Jan 2015 | 0 comments
In larger environments, it might be handy to have the Scheduled archiving reports send automatically to a mailbox, to see if there are any issues. You use a scheduled task to start a CMD file, which calls a powershell script that sends the last ...
Article by GertjanA | 19 Jan 2015 | 0 comments
The Technical Services team for Backup and Recovery have produced a number of documents we call "Blueprints". These Blueprints are designed to show backup and recovery challenges around specific technologies or functions and how NetBackup ...
Article by GFK | 14 Jan 2015 | 4 comments
SSE is a collection of reports commonly used by Backline support and Sustained Engineering. They are very useful for monitoring, administering and troubleshooting. An example can be seen at link below: (ITMS 7.5 - Checking Agent Plug-ins versions via ...
Article by Mauro Dalvit | 13 Jan 2015 | 0 comments
You’ve installed & set up the SEPM console. You’ve also deployed the SEP clients to PCs across the network. The job is done… or so you thought. While it can ‘run’ itself most of the time, there are some thing you will have to monitor the health of ...
Article by Tony Sutton | 13 Jan 2015 | 1 comment
You could notice, that when you install Google Chrome , it may not show in ARP Inventory. Google Chrome Enterprise installs under Program Files and then is properly scanned by Software Inventory scan. Nevertheless, standard user ...
Article by Jan Trnka | 05 Jan 2015 | 0 comments