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Summary This document details the process we have developed, and use, to scan in the assets that we track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and ...
Article by ziggy | 19 Nov 2014 | 0 comments
Summary This document details the steps that we follow in order to complete, submit, and process a Move Form.  We complete a Move Forms when an asset: Moves locations. Re/Assigned to a new or different person Re/Assigned cost ...
Article by ziggy | 18 Nov 2014 | 0 comments
Summary This document details the Asset Types and Statuses that we have come to track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and adjust, review, and ...
Article by ziggy | 18 Nov 2014 | 0 comments
Summary This document details the steps that we follow for all surplus and Asset Recovery Services (ARS) activities for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and adjust, review, and apply to your ...
Article by ziggy | 18 Nov 2014 | 0 comments
What is required to create such environment, where you will be able to receive mail notifications about Agent service crash from any of available managed endpoints via mail? This scenario is applicable for SMP 7.1.x and SMP 7.5.x 1. ...
Article by Igor Perevozchikov | 14 Nov 2014 | 0 comments
IT Analytics DLP pack offers several predefined cubes out-of-the-box.  As part of the DLP pack, the custom attribute name and custom attribute value dimension are included.  These two dimensions contain data for custom attributes defined within DLP, ...
Article by dprager | 03 Nov 2014 | 0 comments
Table of Content Introduction Cleaning up the constants class Overview of the constants class Going deep: looking at the mime type handling code Mime type JSON output sample Adding new mime types support ...
Article by Ludovic Ferre | 03 Nov 2014 | 0 comments
Monitor Solution is an excellent product. However, one snag I hit hard in it's implementation is that the primary mechanism for delivering alerts is not email but the event console. This meant that I had to open up a web browser everytime I wanted ...
Article by ianatkin | 30 Oct 2014 | 0 comments
Introduction: The Altiris IIS Log Analyzer - version 2 (aila2) is a c# re-write of the first version of aila, that was written in C on a Linux system (it was my way to get intimate with c, pointers and efficient or not so-efficient data structures). ...
Article by Ludovic Ferre | 24 Oct 2014 | 0 comments
This is Part 7 of a 7 part article series detailing the data classes for Inventory, including Inventory Pack for Servers 7.5, providing administrators the knowledge they need to report on the newly expanded data set provided by this Solution. This Pack ...
Article by Joel Smith | 21 Oct 2014 | 0 comments