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I need a solution Dear All, I have been trying to work out how to set up cube reporting in SD 7.5 because I know that there is the IT Analytics ServiceDesk Pack 7.5 and there is a ...
Forum Discussion by QuietLeni | 11 Apr 2014 | 0 comments
I need a solution Dear All, I am trying to set up the IT Analytics Pack for Symantec ServiceDesk and having a bit of trouble. When I go to the SIM, I see that the IT Analytics ...
This issue has been solved
Forum Discussion by QuietLeni | 08 Apr 2014 | 4 comments
Dear Symantec, I have been reading the "ServiceDesk Pack for Altiris™ IT Analytics 7.5 from Symantec™ User Guide" at the URL below and in it, it starts talking about "ServiceDesk", but then keeps mentioning "Symantec Endpoint ...
Idea by QuietLeni | 04 Apr 2014 | 4 comments
I need a solution Dear All, I am getting an issue where I cannot create the IT Analytics Cubes in SMP 7.5 HF3 and it is slightly different to this issue: ...
This issue has been solved
Forum Discussion by QuietLeni | 17 Feb 2014 | 4 comments
Dear Symantec, I have just created a report that needs to take a parameter of a DateTime, but this DateTime needs to be defaulted to today, but, if a user wishes to change this date, then the user should be able to change it to something else. ...
Idea by QuietLeni | 24 Sep 2013 | 0 comments
I need a solution Dear All, Does anyone know what in the Software Product schema defines that a Software Product is one of the Default software products? I am trying to create a ...
Forum Discussion by QuietLeni | 02 Jul 2013 | 2 comments
Dear Symantec, Running reports on selection is new functionality within NS 7.x, however, sometimes, reports that we accidentally click upon (or automatically happen when you open the console) take a long time to execute. Sometimes, reports will ...
Idea by QuietLeni | 26 Apr 2013 | 2 comments
Dear Symantec, I often create reports where the Report Generator makes very narrow columns (with just 1 character) very wide and wide columns with 50 characters too narrow and it annoys others that use them. I have found this question and answer ...
Idea by QuietLeni | 15 Feb 2013 | 1 comment
Dear Symantec, At the moment, the firstly-created view in the "Views" tab in the Report Builder is always the default view (c.f. the Count of Computers by Form Factor report). If I want to make another view (such as a Grid View" the ...
Idea by QuietLeni | 12 Feb 2013 | 0 comments
Dear Symantec, I have a report that needs to be run by an Automation Policy and then be emailed to an administrator and it has two parameters - "Days Until Expiration" and "Contract Type": So that I can have several ...
Idea by QuietLeni | 06 Feb 2013 | 0 comments