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I need a solution Dear All, I have a hierarchy with three servers and when I execute reports from the parent to either of the children (or back), I get 404 errors. I think that ...
Forum Discussion by QuietLeni | 17 Oct 2014 | 2 comments
Dear Symantec, Previously, in SMP 7.1, we could CREATE, DROP, UPDATE and INSERT into TEMPORARY TABLES and get some pretty complex reports working properly! However, as of 7.5 (SP1?) when we create new Connector Data Sources and Reports, we cannot ...
Idea by QuietLeni | 01 Oct 2014 | 1 comment
I need a solution Dear All, I needed to create a new report via "Sql Query with Parameters" like the "Incidents by Queue" report and using the same SQL and it ...
This issue has been solved
Forum Discussion by QuietLeni | 08 May 2014 | 6 comments
I need a solution Dear All, I have been trying to work out how to set up cube reporting in SD 7.5 because I know that there is the IT Analytics ServiceDesk Pack 7.5 and there is a ...
Forum Discussion by QuietLeni | 11 Apr 2014 | 0 comments
I need a solution Dear All, I am trying to set up the IT Analytics Pack for Symantec ServiceDesk and having a bit of trouble. When I go to the SIM, I see that the IT Analytics ...
This issue has been solved
Forum Discussion by QuietLeni | 04 Apr 2014 | 4 comments
Dear Symantec, I have been reading the "ServiceDesk Pack for Altiris™ IT Analytics 7.5 from Symantec™ User Guide" at the URL below and in it, it starts talking about "ServiceDesk", but then keeps mentioning "Symantec Endpoint ...
Idea by QuietLeni | 04 Apr 2014 | 4 comments
I need a solution Dear All, I am getting an issue where I cannot create the IT Analytics Cubes in SMP 7.5 HF3 and it is slightly different to this issue: ...
This issue has been solved
Forum Discussion by QuietLeni | 14 Feb 2014 | 4 comments
Dear Symantec, I have just created a report that needs to take a parameter of a DateTime, but this DateTime needs to be defaulted to today, but, if a user wishes to change this date, then the user should be able to change it to something else. ...
Idea by QuietLeni | 24 Sep 2013 | 0 comments
I need a solution Dear All, Does anyone know what in the Software Product schema defines that a Software Product is one of the Default software products? I am trying to create a ...
Forum Discussion by QuietLeni | 02 Jul 2013 | 2 comments
Dear Symantec, Running reports on selection is new functionality within NS 7.x, however, sometimes, reports that we accidentally click upon (or automatically happen when you open the console) take a long time to execute. Sometimes, reports will ...
Idea by QuietLeni | 26 Apr 2013 | 2 comments