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I need a solution Hi Guys, Does anyone know if its possible for us to be able to see what speeds the Network Cards are set to? Full Duplex/ 10/100 or Gigabyte? We'd like to ...
This issue has been solved
Forum Discussion by yabru | 14 Oct 2011 | 3 comments
Isnt there an easy way to simply add a column to this view which displays the Primary User of the computer? Its brilliant that we can view 'at a glance' the Software installed on that computer, but would be even better if we could see who ...
Idea by yabru | 30 Mar 2011 | 0 comments
Again, the console view in 7.1 is proving to be awesome. The quick search option we have makes life so much easier and one thing i would like to add which we have requests for on a daily basis is the ability to search for User by their friendly names ...
Idea by yabru | 28 Mar 2011 | 0 comments
I really do like the new console view in 7.1, something very small which i think could be added is the ability when clicking through the details of a client computer, we could see which Site Server that computer has been assigned to. We would already ...
Idea by yabru | 24 Mar 2011 | 3 comments
I need a solution Please can someone also confirm if this is a bug or working as designed? When creating a standard report in Service Desk, we are trying to achieve the result ...
Forum Discussion by yabru | 01 Mar 2011 | 0 comments
I need a solution Can anyone confirm if this is a known bug or if this is working by design? If i go to our default console view, and choose to browse the computers via the Active ...
This issue has been solved
Forum Discussion by yabru | 28 Feb 2011 | 3 comments
I need a solution Guys, Is it just me, or is it not that 90% of our clients using Service Desk, want to see reports which give us the following information; Time to respond ...
Forum Discussion by yabru | 28 Feb 2011 | 5 comments
When calls are logged by email and you report on them later by exporting to Excel or emailing the report in an excel format, when you select the Description field to show what was said in the body of the email, format comes out as pretty much unreadable. ...
Idea by yabru | 25 Feb 2011 | 0 comments
I need a solution I seem to remember pre SD7 MR2, that we could run a report which would tell us how licenses were currently in use, and who those users were. When MR2 came out our ...
This issue has been solved
Forum Discussion by yabru | 24 Feb 2011 | 5 comments
I'm sure i've seen these in version 6 somewhere, which seem to have been dropped in version 7.0 / 7.1 Certainly in those environments which have SAN's, disk space usage always becomes a bit of a thumb suck, it would good if there were ...
Idea by yabru | 23 Feb 2011 | 2 comments