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There are several ways to gather inventory data for evaluation and troubleshooting purposes. Any or all of the following methods may be used. 1. Capture copies of NSE files  It is possible to capture copies of the NSE file(s) being sent to ...
Article by dougj | 19 Jan 2015 | 0 comments
As of the Agent for Unix, Linux and Mac (ULM) 7.1, it is possible to configure which resource keys to ignore during generation of NSE events. This allows for exclusion of any values that would cause a conflict in a given environment. (An NSE event is ...
Article by dougj | 16 Jan 2015 | 0 comments
This article is in regards to the SMP Agent for Mac 7.x and Mac OS X 10 (Yosemite).  As of January 6, 2015, Symantec has released build 7.5 SP1 HF5 that contains full support for OS X 10.10 (Yosemite) and Windows 8.1 Update 2.  Prior to ...
Article by dougj | 06 Nov 2014 | 3 comments
I need a solution I am unable to install the 7.5 agent on a Yosemie laptop.   I started by launching http://MyServerName/Altiris/UnixAgent/AltirisUnixA... and downloading the ...
This issue has been solved
Forum Discussion by PTejada | 27 Oct 2014 | 10 comments
Symantec has created the following process to identify Unix, Linux and Mac (ULM) computers that are vulnerable to the Bash Shellshock bug. Description The process uses a custom inventory script that can be ran on ULM clients. A zipped file is ...
Article by dougj | 03 Oct 2014 | 1 comment
Following is a list of each component  of the Unix, Linux and Macintosh (ULM) Agent and Solutions and required information to manually install each component.  This document applies to SMP 7.5 SP1. For SMP versions prior to 7.5 SP1, see knowledge ...
Article by dougj | 15 Aug 2014 | 0 comments
Note: This is Pre-7.5 SP1 Documentation. Files and directories have changed in 7.5 SP1.  Following is a list of each component  of the Unix, Linux and Macintosh (ULM) Agent and Solutions and required information to manually install each component.  ...
Article by dougj | 15 Aug 2014 | 0 comments
To collect all available data from ULM machine for Inventory troubleshooting please do the following: 1. Collect information about agent and plug-ins: Run:aex-helper list all -f > /tmp/agent.info 2. Gather output for all inventory ...
Article by dougj | 15 Aug 2014 | 3 comments
The following commands are used by the Unix, Linux and Mac Software Mangement Framework to gather native software information: Platform Collector Info source Platform specific DataClass ...
Article by dougj | 14 Aug 2014 | 0 comments
KeyName Key Value Description Resource Types Component/Solution Key Owner Versions Related KBs Ad_ipaddress   Printer Network Discovery 6   ...
Article by dougj | 14 Aug 2014 | 0 comments