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Tasks have an advanced option to collect output data. This data is what would appear on the client computer's screen if one were watching the task execute real-time or if one manually executed the task in a shell window. The option is found on the ...
Article by dougj | 23 Apr 2015 | 0 comments
The filter utilized in the task "Power Scheme Task Plug-in Upgrade" will only upgarde 7.1.xxxx agents.   Step 1. You will need to create a new filter with the following SQL query.  The correction is changing '2000' to ...
Article by JasonI | 16 Apr 2015 | 0 comments
RAAD or Remote Symantec Management Agent Diagnostics tool, is a standalone Microsoft Windows application that lets you remotely perform diagnostics of client computers, that have Symantec Management Agent (SMA) installed. Main features: ...
Article by riva11 | 13 Apr 2015 | 0 comments
The Unix, Linux and Mac (ULM) Client Task Agent does the following for a Unix Shell Run Script task: 1.       Create a temporary file containing the text of the script at path: /opt/altiris/notification/basetasks/var/script.xxxxxxx/script.  2. ...
Article by dougj | 13 Apr 2015 | 0 comments
Description about custom agentless policy This custom "Agentless Monitor pack" contains agentless "WMI" metrics which are monitoring agentless computers performance and Altiris Services performance as well. You can ...
Article by Igor Perevozchikov | 09 Apr 2015 | 0 comments
Whenever there are issues where Symantec Management Agent crashes, a user can follow the steps below to collect the crash dumps and further send it to Symantec Support for further analysis. ADPlus.vbs (ADPlus) is a tool from Microsoft Product ...
Article by MS_ITMS | 09 Apr 2015 | 0 comments
I have used a very short vbscript for the last few month in order to get some data out of the SMP agent interfaces, or to ascert certain (misbehaving) features. Today it proved itself to be very handy when a customer of mine was challenged to get a ...
Article by Ludovic Ferre | 26 Mar 2015 | 0 comments
How to search a software update in patch remediation center using the advisory name? SMP 7.1 is pretty good enough to search for software bulletins if you know the bulletin name. What if you don’t know the bulletin name and all you have is the ...
Article by KESH MAN | 18 Mar 2015 | 1 comment
This article contains some cases about problems in CEM environment, where you can find their root cause and possible solution for your case. Note!: All these description steps were done, using SMP 7.5 SP1 release build ! ...
Article by Igor Perevozchikov | 29 Jan 2015 | 0 comments
What is basically required to have SMP 7.5.x CEM functionality working via HTTPs using self-signed or non self-signed certificates Probably this information will be useful to know, if you're going to setup CEM in your environment. ...
Article by Igor Perevozchikov | 29 Jan 2015 | 7 comments