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I need a solution I think there is a problem with Connect in that new discussions are not appearing in the BE forum.  For example, ...
Forum Discussion by pkh | 07 Jun 2011 | 16 comments
Right now, if I change my mind after giving a thumbs up/down, I cannot just undo it.  I need to give the other. i.e. if I change my mind about a thumbs up, I need to change it to a thums down.  It would be good if I can just undo the thums down, i.e. ...
Idea by pkh | 02 Jun 2011 | 4 comments
Sometimes, I remember what a certain user has said about a topic.  It would be good to be able to search or narrow down the search of forum discussions by author, like searching articles/blogs. Author Facet? Hi pkh, Our search engine allows ...
Idea by pkh | 02 Jun 2011 | 3 comments
After I change the default time zone in my Connect profile page to my time zone, it will automatically revert back to Los Angeles time after a while.  I have switched my time zone a couple of time and it has reverted.  The default time zone should not ...
Idea by pkh | 14 Jan 2011 | 1 comment
I have just been informed by an Advanced Team Technical Support Engineer that when I update my case by adding a case comment on the Mysupport website, he does not get notified immediately.  He only responded to my last comment after 9 days!  In the ...
Idea by pkh | 27 Dec 2010 | 1 comment
I need a solution I allow users to pause their scheduled scan, but when I open the SEP window, I can only see a scan progress bar.  How do I pause the scan?  See attached screenshots. ...
This issue has been solved
Forum Discussion by pkh | 22 Oct 2009 | 7 comments