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updated discussion 26 Aug 2016
This morning we have users reporting that they are unable to launch IE11.  We've done our basic troubleshooting steps which didn't resolve the issue.  We found that SEP is unable to start on these machines.  Not all the users are affected.  We are running SEP 12.1 RU6 MP6.  If we uninstall SEP then it resolves the issues.  Anyone else having this issue?  ...
new blog entry 26 Aug 2016
Three zero-day vulnerabilities in Apple’s iOS mobile operating system are being exploited in the wild in targeted attacks. The vulnerabilities, collectively dubbed “Trident”, can be exploited by attackers to remotely jailbreak Apple iOS devices and install malware. Q: How were the vulnerabilities discovered? A: The vulnerabilities were disclosed on August 24 by Citizen Lab, who discovered an ...
new discussion 26 Aug 2016
Hi, We are planning to use Symantec File Share and Drive Encryption in our environment. I wanted to inquire if there is Master key available to decrypt any File Share or Drive which was encrypted by an employee and now he is refusing to decrypt it because he has left the company or is disgruntled?
new idea 26 Aug 2016
Currently unable to find infected files located in a .wim file.  Need to be able to scan within these files as you can any other archive, without having to mount to a folder.
updated idea 26 Aug 2016
Problem: The SEP 12.1 IPS component is enabled on a Nessus vulnerability scanning server and it detects and blocks all outgoing traffic that matches its IPS signature database, which then produces inaccurate vulnerability reporting: Current Solution: Symantec's current recommendation is to either disable the IPS component before running a scan (re-enable after scan completion) or remove the ...
updated discussion 26 Aug 2016
This morning we have users reporting that they are unable to launch IE11.  We've done our basic troubleshooting steps which didn't resolve the issue.  We found that SEP is unable to start on these machines.  Not all the users are affected.  We are running SEP 12.1 RU6 MP6.  If we uninstall SEP then it resolves the issues.  Anyone else having this issue?  ...
new discussion 26 Aug 2016
Hi, We are planning to use Symantec File Share and Drive Encryption in our environment. I wanted to inquire if there is Master key available to decrypt any File Share or Drive which was encrypted by an employee and now he is refusing to decrypt it because he has left the company or is disgruntled?
discussion comment 26 Aug 2016
new discussion 26 Aug 2016
I'm having the following problem, no Incident are create to send mail via web at hotmail. (Live.com) but to send the mail to gmail via web the incident is generate. I'm using version 14 from Prevent for Web and Chat category is included in Blue Coat to be sent to DLP Any suggestions?
updated article 25 Aug 2016
Introduction This is the tenth in my Security Series of Connect articles.  For more information on how to keep your enterprise environment secure using often-overlooked capabilities of Symantec Endpoint Protection (and the OS upon which it functions), see Mick's Greatest Hits: Index of Helpful Connect Security Articles. This article gets down to some practical particulars on how to take ...
new blog entry 26 Aug 2016
Three zero-day vulnerabilities in Apple’s iOS mobile operating system are being exploited in the wild in targeted attacks. The vulnerabilities, collectively dubbed “Trident”, can be exploited by attackers to remotely jailbreak Apple iOS devices and install malware. Q: How were the vulnerabilities discovered? A: The vulnerabilities were disclosed on August 24 by Citizen Lab, who discovered an ...
updated blog entry 19 Aug 2016
Contributors: Paul Mangan, Kevin Savage Cybercriminals are using clickbait, promising a video showing Democratic Party presidential nominee Hillary Clinton exchanging money with an ISIS leader, in order to distribute malicious spam emails. Figure 1. Malicious spam using Hillary Clinton as clickbait The email's subject announces “Clinton Deal ISIS Leader caught on Video,” however there is no ...
new blog entry 19 Aug 2016
Hi all, It's 2016. The year where we see more cybersecurity features/articles/alerts than ever. And that means following the latest news is getting difficult. My main source of news usually come from Twitter, following a few accounts that deals with exports & security news. They are: @Symantec, @isecguy, @snowden and a few others. So, what websites/social media do you use/follow to ...
updated blog entry 18 Aug 2016
As our jobs demand more collaboration with customers, partners and suppliers outside of our organizations, security teams are working harder than ever to secure an exponentially growing number of interconnected devices and applications, and keep sensitive data from slipping through the cracks.  The DLP team at Symantec is passionate about helping companies protect their most valuable and ...
blog entry comment 18 Aug 2016
updated download 11 Aug 2016
Symantec DCS Policy Utility v1.0.0.11 For Windows OS (Note .NET Framework 4.5 is required) Designed to help you tune your policy by processing the log files from an Agent. There's a getting started tab that explains the best steps to get the logs and events you need to troubleshoot your policy. The program does not make any changes to the machine or policy. It parses the sisidsevents and ...
new download 17 Jun 2016
Ever had the CCS Agent registered with wrong name or agent IP changed? In some situations it can be pain to fix this as it requires going to agent and running the registration again (imaging you do not have access to agent server and you have to raise ticket to 3rd party supplier and he asks you to raise a change request). Well with these two simple scripts, you can change both agent name and ...
new download 16 May 2016
To make use of stop-words for russian language, download attached file, unzip it and place to the "Protect\config\stopwords" subfolder in the Symantec DLP installation directory. Then go to the "Advanced settings" page of selected detection server and set the variable "Lexer.StopwordLanguages" to "en,ru". Do it for every detection server you have.
updated download 01 Apr 2016
When a customer is using the forensics software "Encase 7" with our Symantec Endpoint Encryption Full Disk 8.2.0 software, the customer will need the appropriate DLLs so that the Encase product can successfully work with our Full Disk product. The DLLs required are attached here and can also be located within the original product download under the subfolder "utilities". The DLLs required in ...
updated download 01 Apr 2016
At times, a customer may require the details for creating a batch file (startup script) to assist in the uninstallation of a Symantec Endpoint Encryption Device Control client that was installed via GPO. You cannot use the automatic uninstall feature in the GPO software installation package because the Device Control uninstall procedure is password protected. To uninstall Device Control you ...
updated event 24 Aug 2016
Please join us for the next Houston Security User Group meeting on Wednesday, October 26 from 11:00 a.m. to 1:30 p.m. at Memorial Hermann, 950 Frostwood, in Houston. Our meeting will happen at the same time and place as the *Houston Endpoint Management User Group* – just in a different room. So you’ll be able to network with both groups. Lunch will be served! Agenda:  Welcome & ...
new event 17 Aug 2016
How quickly are you able to identify and remediate today’s threats across the entire organization? When: Tuesday, September 20th (11:30 am – 2:00 pm) Where: Morton’s Steakhouse Today’s threat environment is evolving at a remarkable rate as cyber criminals improve their ability to change and adapt.  With today’s growing number of targeted attacks, it has become ...
updated event 12 Aug 2016
Please join us for the next Chicago Security / Midwest DLP User Group meeting on Wed., Sept. 21, 2016, from 11:30 am to 3:30 pm at Wildfire – in Schaumburg, IL. Lunch will be served! Agenda 11:30 – 12:00 Welcome, Introductions & Customer Lunch (Customer lunch during the first panel) 12:00 – 1:00  Customer Panel: Security – Discover, Johnson Controls, Cuna Mutual – followed by a ...
updated event 10 Aug 2016
Please join us for the next Twin Cities Data Loss Prevention User Group meeting on Thursday, Sept. 29 from 11:00 am to 2:30 pm at Target’s Brooklyn Park campus. Lunch will be served! Agenda Welcome and Introductions – Jeremy Sneeden, User Group Director Product update by Symantec (DLP mobile / cloud) – Ben Yang Lunch and Networking Customer presentation: Bill King, Target Customer ...
updated event 08 Aug 2016
Please join us for the kickoff meeting of the Phoenix Security User Group on Thursday, Sept. 1 from 11:00 a.m. to 2:00 p.m. at Seasons 52, Biltmore Fashion Park, 2502 E. Camelback Rd., Phoenix. Lunch will be served! Agenda 11:00 – 11:30: Welcome and Introductions – Steve Jensen, Symantec and John Taylor, ITS (sponsor) 11:30 – Lunch served during the first presentation 11:30 – 12:30: ...
updated event 08 Aug 2016
Join Novacaost for a live webinar September 7th for your complete Data Loss Prevention strategy. With the cost per breach now averaging $4 million, it is imperative to ensure you have a the best data loss prevention strategy in place.  There are so many options, how do I choose? Every company is unique so you should weigh your options on which DLP ...
new event 04 Aug 2016
The Symantec Data Center Security: Server Advanced 6.0 course is an introduction to implementing and managing a Symantec Data Center Security: Server Advanced 6.0 deployment. The architecture and individual components of the SDCS:SA 6.0 solution are detailed and explained. Agent installation and configuration are taught along with deployment and management of SDCS:SA agents and policies ...
updated video 17 Aug 2016
Symantec Data Loss Prevention version upgrade from v14.0 to 14.5. Click here for detailed process.
updated video 12 Aug 2016
This video forms part of a series which describes the actions administrators will need to take in order to setup the Symantec Email Quarantine when they are using the Symantec Email Security.cloud service. This video focusses on creating the correct user permissions in the ClientNet portal to ensure that the quarantine administrator may take all necessary actions.
updated video 12 Aug 2016
This video forms part of a series which describes the actions that administrators will need to take in order to setup the Symantec Email Quarantine when they are using the Symantec Email Security.cloud service. This video looks at the Quarantine options in ClientNet itself and the various options available for quarantine administrators to configure.
updated video 13 Jul 2016
In this quick update our risk management expert, John Higday, highlights the updates in ATP 2.0.2 which  provides IT security teams with the best visibility in their endpoint environment.   Advanced Threat Protection - Expose, prioritize, and remediate sophisticated advanced attacks across endpoints, networks, and email, from one single console.   Download our ATP whitepaper at ...
updated video 19 May 2016
This video will help new customers to provision their domains and inbound routes once they have access to the administration portal. If you want a desktop aid to provide a step by step guide as to the tool, then please download that here.
new video 17 May 2016
Bay Dynamics recently announced the availability of the standalone IT Analytics Server 2.1, which includes an enhanced web based cube browser. This video walks you through how as an existing Symantec Endpoint Protection customer, you can leverage IT Analytics Server to visualize your cube data and take advantage of its benefits.
new idea 26 Aug 2016
Currently unable to find infected files located in a .wim file.  Need to be able to scan within these files as you can any other archive, without having to mount to a folder.
updated idea 26 Aug 2016
Problem: The SEP 12.1 IPS component is enabled on a Nessus vulnerability scanning server and it detects and blocks all outgoing traffic that matches its IPS signature database, which then produces inaccurate vulnerability reporting: Current Solution: Symantec's current recommendation is to either disable the IPS component before running a scan (re-enable after scan completion) or remove the ...
new idea 25 Aug 2016
Hello, The idea is to reduce day time traffic between wan slow links. In my experience with SEP (since SAV8 so it's been a while) many improvments have been done but in terms of bandwidth use, it has been a lot more subtile. The idea is to replicate (by a php / perl / python script for example) the content folder from SEPM to a very basic apache web server running on a linux box. On the ...
new idea 24 Aug 2016
I really need a technical resource to encourage Symantec to author a Data Identifier to locate unique/unknown email addresses. We are seeking to identify a method within DLP 14.5 on the ability to match unique email addresses (for us).  There does not appear to be a method to do so as of this moment.   Currently if you use a regular expression to detect email addresses, it will ...
updated idea 22 Aug 2016
Please add the functionality to bypass scanning of files with valid signatures from well-known vendors. This would dramatically reduce the number of false positives with Heuristic, SONAR, or Insight scans. For example, there should be no reason to categorize as malware a .cab file that's been signed by Microsoft or Citrix and the hash verified. This would also improve performance since ...
updated idea 19 Aug 2016
Currently the MAC client is extremely limited. The policy does not allow actions to be performed and defaults all finding to "Leave Alone". There needs to be the option to Quarantine, Clean, and delete. In addition, there are not any options for cleaning or removing from the console. We have 500+ MACs in our environment and requiring the technician to clean each machine manually is not ...
updated idea 18 Aug 2016
Provide a cloud agent feature for communication between internal SEPM server and mobile computers SEP client connected anytime anywhere on the Internet (outside corporate LAN). Valuable for situations where mobile users are out of office and connected to the regular Internet, not on corporate LAN or a VPN for extended periods of time. This could allow ...
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