“ This is a general help document to help you get started on finding and clearing a PC infection.   There are many types of infections in the wild today. Some require different steps for removal, while some of the more dangerous threats may need specific tools to be completely cleaned from y...”

“ Hi Folks,   If you are looking for the CleanWipe tool, here is some information that may save you some time and frustration. Users must open a case with Support to get the CleanWipe tool . Be wary of other sources that may have the tool available. You might not be getting the most curre...”

“ I've just upgraded from 11 to 12.1 and I'm running into problems. I have to use the unmanaged client because I'm using Citrix Provisioning Services, which presents a number of problems as highlighted in this article: http://www.symantec.com/business/support/index?page=content&...”