As per Symantec technical rep- by default we cannot block keyboard and main disk(volume 0) using device control. My concern is mouse MUST be included in this list along with keyboard and main disk as we use mouse to configure SEPM all the time unless you want to type something.
In case by mistake if some user blocks mouse by adding USB under blocked devices (dont say to add exclusion for HID) then there is no way he can revert it back unless there is someother policy ...
It would be nice to have a list of known and confirmed bugs that Symantec support knows with a plan to fix it and maybe voting system (like in ideas) that we may vote what should be fixed first.
With a bug there should be also ETA for a fix (in what release it will be fixed).
Sometimes there is a known problem and even whitepapers available but only for internal use and it would be handy to be able to seek and reference something when calling support (obviously I'm not expecting that some ...
Suggested: 11 Jun 2009 by pbogu | 55 comments - last comment 06 Dec 2013 by _Brian
How to make sure recycler folder infected with virus?
Recycler folder is normal windows created folder. If you delete(not permanent) )any file or folder , It will store in recycle bin. Recycle Bin is actually Recycler folder. You can find this folder in each partitions.
Please find the attached ppt file and you will get the answer.
Suggested: 23 Dec 2009 by ajeet kumar | 1 comment - last comment 31 May 2013 by KHIYAL
(re-posting previously requested item)
In the SEPM console today, it is not possible to rename "My Company" on the clients page. We would like to rename this to our actual company name, by right-clicking and entering the new name.
(re-posting a previously requested item)
Require Symantec to provide a boot CD (or instructions on how to create one), so we can boot from this CD and fully scan a machine, without having to load Windows. This can be very useful when attempting to detect or remove a stubborn threat / trojan / virus, especially when the threat can't be removed, even via Windows Safe Mode.
Being able to also run this via USB key would be ideal.
Suggested: 07 Jul 2009 by GrahamA | 36 comments - last comment 10 Sep 2013 by Mick2009
(re-posting previous requested item)
When we export a SEP client package from the SEPM console "Install Packages" view, the exported package contains old content, which means that once that package is installed, the new SEP client will need to retrieve new content from the SEPM or Liveupdate. We know there is a KB article that explains how to add the latest content to an exported package but we would like to see this happen automatically in the SEPM console ...
Suggested: 07 Jul 2009 by GrahamA | 27 comments - last comment 20 Dec 2011 by FbacchinZF
The variable for the current user's profile (Documents and Settings...) is currently unavailable when creating file and folder exclusions in Centralized Exception policies.
I know that this variable exists, as many programs (Internet Explorer, Firefox et all) use it; It stands to reason that exclusions may need to be made there.
When I view clients in the SEPM console I have about 6 pages of them. I click on Name or some other heading to sort them alphabetically but going to the next page they are unsorted again. I would like to see them all at once like it was in Ver 10.
When we move the mouse pointer or cursor on the Symantec Endpoint Protection icon in the system tray we get the following information.
However it would be great if we can see the below information when we move the mouse pointer or cursor on the Symantec Endpoint Protection icon in the system tray. If this is possible, we need not open the SEP console for viewing the below information.