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updated article 27 Sep 2016
IT Analytics DLP pack offers several predefined cubes out-of-the-box.  As part of the DLP pack, the custom attribute name and custom attribute value dimension are included.  These two dimensions contain data for custom attributes defined within DLP, however they need to be used hand-in-hand for the data in the cubes to make any sense.  For users who leverage custom attributes in ...
updated discussion 27 Sep 2016
We have detected malware in files stored by DLP (V14) on the user's local drive in \Program Files\Manufacturer\Endpoint Agent\temp\buffer.  Does anyone know the purpose of this directory and the files within it?  Can the files be safely deleted at any time?
updated discussion 27 Sep 2016
I downloaded free VIP Access to my phone and successfully used it to secure login for Ebay. Then I downloaded free VIP Access for my PC so that I may have the same credential/code on computer in case I lose phone. Credentials are different and I cannot find way to register/login to sync up the credentials. I am not a paying customer of Symantec. Is having the same credential on multiple ...
new discussion 27 Sep 2016
Necesito realizar una consulta, ya que soy nuevo administrando Messaging Gateway. Quiero saber ¿que ocurre al vencer las licencias? Segun lo que he visto en otras marcas dejas de recibir actualizaciones hasta el dia en que termina el periodo de gracia, pero sigue aplicando las configuraciones que los administradores realizan. Me comentaron que con con Messaging Gateway el producto sigue ...
updated discussion 27 Sep 2016
Hi, My query is can we still uninstall SEP clinet, if we forget the uninstall password.I dont remember the password, what are the ways to recover the SEP password, there is no communication with between SEP & SEPM, also it is not a unmanged client. Thanks in advance.
updated discussion 27 Sep 2016
We have detected malware in files stored by DLP (V14) on the user's local drive in \Program Files\Manufacturer\Endpoint Agent\temp\buffer.  Does anyone know the purpose of this directory and the files within it?  Can the files be safely deleted at any time?
updated discussion 27 Sep 2016
I downloaded free VIP Access to my phone and successfully used it to secure login for Ebay. Then I downloaded free VIP Access for my PC so that I may have the same credential/code on computer in case I lose phone. Credentials are different and I cannot find way to register/login to sync up the credentials. I am not a paying customer of Symantec. Is having the same credential on multiple ...
new discussion 27 Sep 2016
Necesito realizar una consulta, ya que soy nuevo administrando Messaging Gateway. Quiero saber ¿que ocurre al vencer las licencias? Segun lo que he visto en otras marcas dejas de recibir actualizaciones hasta el dia en que termina el periodo de gracia, pero sigue aplicando las configuraciones que los administradores realizan. Me comentaron que con con Messaging Gateway el producto sigue ...
updated discussion 27 Sep 2016
Hi, My query is can we still uninstall SEP clinet, if we forget the uninstall password.I dont remember the password, what are the ways to recover the SEP password, there is no communication with between SEP & SEPM, also it is not a unmanged client. Thanks in advance.
updated article 27 Sep 2016
IT Analytics DLP pack offers several predefined cubes out-of-the-box.  As part of the DLP pack, the custom attribute name and custom attribute value dimension are included.  These two dimensions contain data for custom attributes defined within DLP, however they need to be used hand-in-hand for the data in the cubes to make any sense.  For users who leverage custom attributes in ...
updated article 27 Sep 2016
Use this document to learn more about how and when you might use the Troubleshooting Tools which have been made available in the Email Security.cloud administration portal.
updated article 27 Sep 2016
On this page partners and customers of the Symantec ATP:Email solution will be able to discover what enhancements have been made to the solution and where they can make configuration changes. The documents are fully interactive and should walk the reader through the various locations where changes can be made to the default settings.
updated article 27 Sep 2016
Introduction This is the fifteenth in my Security Series of Connect articles.  For more information on how to keep your enterprise environment secure using often-overlooked capabilities of Symantec Endpoint Protection (and the OS upon which it functions), see Mick's Greatest Hits: Index of Helpful Connect Security Articles. This article shares some tips and actions that can be taken to ...
updated article 20 Sep 2016
Introduction This is the second in my Security Series of Connect articles.  For more information on how to keep your enterprise environment secure using often-overlooked capabilities of Symantec Endpoint Protection (and the OS upon which it functions), see Mick's Greatest Hits: Index of Helpful Connect Security Articles. This second article deals with a few possible ways how to prevent ...
new article 20 Sep 2016
Security Updates Released for Affected Symantec Products  On September 19, 2016 Symantec announced security updates to address two issues in the AntiVirus engine used by multiple Symantec products. The issues are classified as medium severity. Symantec is not aware of these issues being exploited in the wild. However, Symantec recommends that customers apply updates as soon as ...
updated blog entry 27 Sep 2016
Contributors: Zhe Liu and QuBo Song  With each new iOS release, a large number of users wait eagerly for the corresponding and inevitable jailbreak solution. Although jailbreaking compromises the security of the device, users resort to it because it allows them to install a wider variety of apps—including those that are not vetted by Apple—and often uses restricted APIs. Symantec ...
new blog entry 26 Sep 2016
iOS の新しいバージョンがリリースされるたびに、そのバージョンに対応するジェイルブレイクの方法を当然のように待ちわびるユーザーがたくさんいます。ジェイルブレイクを実行すると、デバイスのセキュリティが低下します。にもかかわらず、そうした手段に出るのは、インストールできるアプリの幅が広がり(Apple の認証を受けていないアプリも含まれる)、制限されている API を使えることも多いからです。 シマンテックのモバイル研究者が、いち早くジェイルブレイクを実装しようとするユーザーにつけ込む詐欺を発見しました。詐欺師は、iOS のジェイルブレイクを扱う人気の Web サイト「TaiG」に偽装し、最新のオペレーティングシステムである iOS 9.2.1 をジェイルブレイクできるツールのベータ版があると謳っています。ユーザーは、実際には寄付ページに誘導され、紛らわしい Web ...
new blog entry 26 Sep 2016
寄稿: Tommy Dong、Martin Zhang 最近、検出をすり抜けるだけでなく、検出されてもなおインストール状態を維持できる Android マルウェアの新しい手法が次々と見つかりました。そうした手法が、数多くのマルウェアファミリー間で取り入れられていることも確認されています。今回のブログ記事では、このような技術をざっとまとめてみることにします。 1: パッキング Android アプリのパッキングは、しばらく前から一般的になっていますが、ごく最近の傾向として確認されているのが、パッキングの技術を利用した Android マルウェアの流行です。シマンテックの顧客で確認されたマルウェアにパッカーが利用されている率は、過去 9 カ月間で 10% から 25% に上昇しました。 図.  活動中の Android マルウェアでパッカーが使われている比率(単位 ...
updated blog entry 26 Sep 2016
每当苹果新iOS系统发布后,便会有大量用户苦寻相应的越狱方法。手机越狱会降低手机安全性,但越狱可使用户在手机上安装各种应用程序(包括那些不属于苹果公司的应用程序)和受限API,因此用户很依赖于这种手段。 赛门铁克手机研究人员偶然发现一种新骗局,这种骗局专门诈骗那些想尽早将手机越狱的用户。网络诈骗犯假冒知名越狱网站TaiG,声称可提供越狱苹果最新版操作系统iOS 9.2.1的测试工具。然而,用户实际上会转到一个捐款页面,其手机也只会收到一些误导性的网页链接。 网络搜索iOS越狱,会出现一些为人熟知的名称,比如TaiG、Pangu和Cydia。点击TaiG测试链接后,我们会进入一个宣扬TaiG品牌的页面,但这个页面的域名和外观会与真正的TaiG略有不同,即使用TaiG9代替了TaiG: 图1. 假冒的TaiG9越狱网站主页 该网站声称将马上发布越狱iOS ...
new blog entry 26 Sep 2016
Time: 10:00 AM (PST) / 1:00 PM (EST) Date: October 18, 2016 Anatomy of a Ransomware Attack Did you know that just opening a compromised web page could allow dangerous code to install on a PC or smartphone? You don’t have to click “accept” for a download or software update to install malware on your machines and trigger an infection and the consequences can be enormous. Why you need to build 24 ...
updated download 11 Aug 2016
Symantec DCS Policy Utility v1.0.0.11 For Windows OS (Note .NET Framework 4.5 is required) Designed to help you tune your policy by processing the log files from an Agent. There's a getting started tab that explains the best steps to get the logs and events you need to troubleshoot your policy. The program does not make any changes to the machine or policy. It parses the sisidsevents and ...
new download 17 Jun 2016
Ever had the CCS Agent registered with wrong name or agent IP changed? In some situations it can be pain to fix this as it requires going to agent and running the registration again (imaging you do not have access to agent server and you have to raise ticket to 3rd party supplier and he asks you to raise a change request). Well with these two simple scripts, you can change both agent name and ...
new download 16 May 2016
To make use of stop-words for russian language, download attached file, unzip it and place to the "Protect\config\stopwords" subfolder in the Symantec DLP installation directory. Then go to the "Advanced settings" page of selected detection server and set the variable "Lexer.StopwordLanguages" to "en,ru". Do it for every detection server you have.
updated download 01 Apr 2016
When a customer is using the forensics software "Encase 7" with our Symantec Endpoint Encryption Full Disk 8.2.0 software, the customer will need the appropriate DLLs so that the Encase product can successfully work with our Full Disk product. The DLLs required are attached here and can also be located within the original product download under the subfolder "utilities". The DLLs required in ...
updated download 01 Apr 2016
At times, a customer may require the details for creating a batch file (startup script) to assist in the uninstallation of a Symantec Endpoint Encryption Device Control client that was installed via GPO. You cannot use the automatic uninstall feature in the GPO software installation package because the Device Control uninstall procedure is password protected. To uninstall Device Control you ...
updated event 27 Sep 2016
Please join us for the next New York DLP User Group meeting -- Thursday, October 27, 2016 from 1:00 to 4:30 p.m. at the Westin Grand Central in New York. Lunch will be served!   1:00 – 2:00: Welcome and Introductions / Lunch and networking 2:00 – 2:30: Symantec DLP Strategy & Roadmap  2:30 – 3:00: Customer Presentation: The Hartford -- Mike Phelps: How We're Using DLP ...
new event 26 Sep 2016
Date: October 18, 2016 Time: 10:00 AM (PST) / 1:00 PM (EST) Anatomy of a Ransomware Attack Did you know that just opening a compromised web page could allow dangerous code to install on a PC or smartphone? You don’t have to click “accept” for a download or software update to install malware on your machines and trigger an infection and the consequences can be enormous. Why you need to build 24 ...
new event 23 Sep 2016
Webinar: November 10, 2016 Time: 10:00 AM PST / 1:00 PM EST Today, targeted attacks and Zero-Day vulnerabilities are the two most common advanced threats.  Attacks are designed to enter your environments from many different vectors so an endpoint security solution that detects and blocks threats at all points in the attack chain is critical. Join the 451 Analyst, Adrian Sanabria and ...
new event 22 Sep 2016
(These two groups -- Midwest DLP and Chicago Security -- will meet together again. Agenda and details coming in early 2017.)
updated video 19 Sep 2016
In this quick demo, Pat McPherson of ITS Partners, shows how Data Loss Prevention Form Recognition allows organizations to detect sensitive information that is contained on forms in a variety of image formats. Watch the HD version here: https://vimeo.com/183016027 Learn more at: https://www.itsdelivers.com/solutions/it-risk-mana...
updated video 12 Aug 2016
This video forms part of a series which describes the actions that administrators will need to take in order to setup the Symantec Email Quarantine when they are using the Symantec Email Security.cloud service. This video looks at the Quarantine options in ClientNet itself and the various options available for quarantine administrators to configure.
updated video 13 Jul 2016
In this quick update our risk management expert, John Higday, highlights the updates in ATP 2.0.2 which  provides IT security teams with the best visibility in their endpoint environment.   Advanced Threat Protection - Expose, prioritize, and remediate sophisticated advanced attacks across endpoints, networks, and email, from one single console.   Download our ATP whitepaper at ...
updated video 19 May 2016
This video will help new customers to provision their domains and inbound routes once they have access to the administration portal. If you want a desktop aid to provide a step by step guide as to the tool, then please download that here.
new video 17 May 2016
Bay Dynamics recently announced the availability of the standalone IT Analytics Server 2.1, which includes an enhanced web based cube browser. This video walks you through how as an existing Symantec Endpoint Protection customer, you can leverage IT Analytics Server to visualize your cube data and take advantage of its benefits.
new idea 27 Sep 2016
Download Insight complained about a file.  It provided the file name but not the path.  In order for a user to make an informed decision full info is needed on the file please. 
updated idea 27 Sep 2016
Symantec End Point Protestion Cloud.  As an MSP, we are receiving an enormous amount of logs, virus alerts and warning, that are flooding our email system.  We would like to have a way to select which alerts are sent.  Most of the emails are reporting the viruses are resolved and no interaction needed.  Can only the manual intervention needed be emailed? Thanks
updated idea 27 Sep 2016
As I understand, Endpoint Protection.cloud  has a potential security lapse. If anyone is able to access the redistributable installer or access the password of cloud, he can play havoc with the whole lot of installations. As such he can add new clients or delete existing clients. This should be protected by two step authentication through a link which can be sent to email id or some other ...
updated idea 27 Sep 2016
After speaking to support, we have found there is no way to perform vulnerability scanning of Microsoft Windows based computers running Symantec endpoint .cloud without disabling major components of the security toolset until the vulnerability scanning is complete - thus putting our machines at risk. Leaving SEP fully functional during the scan causing inconsistent or incomplete ...
updated idea 27 Sep 2016
Please add the option to disable all system tray notifications (such as idle scan taking place, etc...) into the Symantec Endpoint Protection Small Business Edition Cloud.
updated idea 27 Sep 2016
Please add the functionality to bypass scanning of files with valid signatures from well-known vendors. This would dramatically reduce the number of false positives with Heuristic, SONAR, or Insight scans. For example, there should be no reason to categorize as malware a .cab file that's been signed by Microsoft or Citrix and the hash verified. This would also improve performance since ...
updated idea 26 Sep 2016
Dear Sir, right now the one way to search for a client in the Symantec EndPoint Protection Management (SEPM 12.1.6-MP6) is openning "Search Clients" and add a common criteria (such as Computer_Name" Like xxxx). but I have an Idea to improve the search clients in the list. you have to add this idea to your strong and solid product. and it is: let to finding as typing the computer_name in the ...
updated idea 22 Sep 2016
Recently Windows ATP was released. It is a different product than Windows Defender, meant for Enterprise network protection. Their site says ATP is meant to "detect, investigate, and respond to advanced and targeted attacks on their networks." https://www.microsoft.com/en-us/WindowsForBusiness... I'd like more information on integrating ATP on my network alongside SEP, as a secondary ...
updated idea 22 Sep 2016
When the users have had the ability to set exclusions locally on the SEP client and the the policy in the SEPM is adjusted to control the exclusions locally on the SEPM there should also be the ability when enforcing this to wipe or disable any user based exceptions done locally on the SEP client on that machine. So that only the exclusions defined on the SEPM policy are enforced. 
updated idea 21 Sep 2016
Hi Team, We have an application and device control policy in place to block *.Zepto, *.Crypto, *.Cerber. We have tested the policy manually by trying to create a file with the mentioned extensions. Symantec AV client is killing the process as its recognizing the file extensions that should not be allowed to execute. However, this is not working in real scenario. We had Ransomware infections ...
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