<Helpdesk>
<ValidationRules>
  <ValidationRule>
    <Guid>7eee4bad-6c1c-4c38-95d5-9ac0c8bc60d3</Guid>
    <Name>Prevent edit of "Closed" incident except for Authorized Workers</Name>
    <Description>Do not allow worker to edit incident that is "Closed" status.</Description>
    <Status>active</Status>
    <Message>Incident WORKITEM(workitem_number) is "Closed" and cannot be modified.  Contact your System Administrator for further assistance.  Click Cancel (Red 'X') to return.</Message>
    <LogToNs>yes</LogToNs>
    <Rank>6</Rank>
    <ApplyTo>all</ApplyTo>
    <Criteria>
      <Criterion field="PREVIOUSITEM(workitem_status_lookup_id)" op="optEqual" value="600" type="uint" />
      <Criterion field="" op="" value="1" type="group" />
    </Criteria>
    <Criteria or_together="true" not_result="true">
      <Criterion field="workitem_modified_by_worker_id" op="optEqual" value="WORKER ID" type="uint" />
      <Criterion field="workitem_modified_by_worker_id" op="optEqual" value="WORKER ID " type="uint" />
      <Criterion field="workitem_modified_by_worker_id" op="optEqual" value="WORKER ID " type="uint" />
    </Criteria>
  </ValidationRule>
</ValidationRules>
</Helpdesk>


