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Archiving and eDiscovery Community Blog
Showing posts tagged with Enterprise Vault
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Rob.Wilcox | 12 May 2011 | 0 comments

One of the good things that Symantec does with Enterprise Vault is to publish a technote titled “Late Breaking News for Enterprise Vault XYZ”.  For example :

Late Breaking News for Enterprise Vault 9.0.1

Late Breaking News for Enterprise Vault 9.0.2

As you can imagine a lot of effort goes in to producing these articles, and they are updated regularly.  I know that many on-site Engineers refer to these, and the Compatibility Guide frequently to stay up to date with current happenings.

Do you use the LBN articles?

Rob.Wilcox | 10 May 2011 | 0 comments

I thought I'd spend a moment to highlight two new articles that I've worked on for the last week or so.  I don't write many articles (I don't know why!) so I'm pleased to be able to show these as being available :

Using Log Parser with Enterprise Vault :

Selective Journaling with Enterprise Vault :

I hope you find them interesting.

JGriep | 10 May 2011 | 0 comments

JPG Consulting, Inc. (a STEP partner) has developed a solution which allows users to undelete shortcuts (and the associated archived content) when using Enterprise Vault for Domino.  Here is a link to the blog entry which describes the new feature:

Rob.Wilcox | 06 May 2011 | 0 comments

I got asked about this the other day :

“What is a seamless shortcut?”

First of all it is referring to a shortcut in Sharepoint.  When Enterprise Vault archiving for Sharepoint first came about, once archived, an item was replaced by a HTML reference.  This was fairly unsophisticated, and broke some bits of Sharepoint functionality – like document routing, and the icon being different etc.

In Enterprise Vault 8 Service Pack 3 seamless shortcuts were introduced.  What happens now is that when an item is archived, the original file “appears” to be left behind.  In fact there are one or two properties added to it, and the bulk of the item is removed.  There is an Enterprise Vault HTTP module which “understands” these properties, and once interfaced with Sharepoint means that when a user clicks on a seamless shortcut, the data is retrieved from Enterprise Vault, and given back to the Sharepoint...

| 04 May 2011 | 0 comments

Litigation Readiness and your IT Infrastructure: Spring Cleaning 


What is litigation readiness and why is it important? It is the measure of how prepared a company is to respond when  litigation arises.  It is important because failure to prepare can, in the best case, lead to inefficiencies and higher costs in responding to discovery to the worst case of facing legal sanctions (fines and penalties) for failure to produce relevant evidence.


 How is it measured?  Most companies are unsure of how to formalize readiness, and even the most prepared companies are tested since litigation always presents  surprises.  Because companies face  different regulatory requirements and business needs, this answer is not the same in each case. 


Rob.Wilcox | 04 May 2011 | 0 comments

It has to be said we don’t get MANY Sharepoint Archiving escalations in to Engineering, well, we didn’t before the beginning of this year.  We now seem to get a reasonable number, and some issues are really interesting.

One that I worked on a little while ago eventually led to a 9.0.2 hotfix, see below for the reference.  The issue is that over a period of time, in some installations of EV/Sharepoint, retrieval of archived items would just stop.  It can be brought on by end-users, or by Sharepoint indexing (if the indexing touches archived items).

It boiled down to handled of objects, and the freeing up of them at the end of their usage (or rather not freeing them up in this case).

So if you have Sharepoint 64 bit, and are archiving Sharepoint with Enterprise Vault you will get this issue, and previous versions to 9.0.2 are also affected.  The fix is straight forward, but it’s a binary change, and the hotfix is only...

pfavro | 03 May 2011 | 0 comments

Is your organization struggling to manage stockpiles of data?  Have you run out of storage space for your back-up tapes?  These are telltale signs that your organization needs to overhaul its approach to information governance.

The anchor for successful information governance is Symantec Enterprise Vault 10.  The latest version of Enterprise Vault will help organizations reduce data stockpiles, decrease operation expenses and minimize litigation risks.

Enterprise Vault 10 can help your organization do so though its Data Classification Services technology.  At its heart, Data Classification Services empowers organizations to establish more effective information governance procedures.  Companies are able to better analyze and retain information that is significant or that must be kept – and nothing else.

Available initially for Microsoft Exchange Server, Data Classification Services intelligently analyzes content as email is...

TonySterling | 28 Apr 2011 | 1 comment

Looks like someone has come up with an application that folks have been asking for.

I don't know all the details but info and contact information can be found here:

ARCviewer lets you view your archives on the go!

Features of ARCviewer

  • Search and access messages already archived
  • Retrieve messages and restore them in your mobile inbox
  • Access the attachments and forward to other users
  • Free up space in your inbox by archiving unneeded items (BlackBerry only)

Supported platforms:

Supports iPhone, iPad, and iPod touch on iOS 4.x

Supports BlackBerry OS 4.5–6.0 with BES 4.1.6+ and 5.0.1+

Rob.Wilcox | 28 Apr 2011 | 0 comments

If you’re getting an archiving error with Enterprise Vault for Exchange, and the error is that PI_BuildSaveset failed, with the error code 0x80004005, it might be down to which global catalogue server/servers Enterprise Vault is talking to. 

There is more information available in the following article which describes the event log messages you may receive, and if you have a DTRACE to hand, take a look for entries like this :

645         09:28:29.411       [3508]  (ArchiveTask)    <5004> EV:M     CArchivingAgent::PI_BuildSaveset - exiting function
646         09:28:29.411       [3508]  (ArchiveTask)    <5004> EV:H      CArchivingAgent::PI_BuildSaveset - HRXEX fn trace : Unexpected fn exit path,...

Rob.Wilcox | 28 Apr 2011 | 1 comment

A few people have asked if it’s possible to create log files of what is happening in regards to Enterprise Vault versus Sharepoint.  You can enable logging for this, in a similar way to the Enterprise Vault OWA logging :

Open the web.config file for the SharePoint Web application (usually C:\Inetpub\wwwroot\wss\VirtualDirectories\<port number>\web.config)

Locate and change the following entries as desired:


    <add key="EnterpriseVault_LogEnabled" value="true" />

    <add key="EnterpriseVault_LogFolder" value="C:\Program Files\Enterprise Vault\SharePoint Logs\" />

    <add key="EnterpriseVault_UsersToLog" value="" />


Logging can be restricted to a specific user by entering domain\username in the EnterpriseVault_UsersToLog field....