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Showing posts tagged with Enterprise Vault
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Rob.Wilcox | 28 Apr 2011 | 0 comments

Many people know all about how to setup a DTRACE for a server based issue, but I often get asked how to set up logging for the Enterprise Vault OWA Add-in, or for the Enterprise Vault Outlook Add-in.  Here is how :-


Outlook Add-in

You can create a mail with the Outlook Add-in log file too see this article for more information :...

Rob.Wilcox | 27 Apr 2011 | 0 comments

A question that arose the other day is :

Where does Outlook store it’s list of PST files that are attached to Outlook?

Well the answer, of course, is in the registry.  The “problem” is that it’s not easy to find.  If you scroll through the entries under :

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\<name of profile>

you will see some of the entries have a 001f3001 entry.  Double click on that and one or more of the ones you find will show that it’s a PST File entry.  In that same key you’ll see 001f6700 which is the Unicode name of the PST, ie the path).  

Rob.Wilcox | 27 Apr 2011 | 0 comments

A question came up on the forums a little while back about the above registry key which can be added to the Enterprise Vault Server.

Essentially the key can be used if you want to the Exchange Archiving Task to rebuild every single shortcut it encounters.  This obviously has a performance impact, and should not be used without consulting with Support, and tested thoroughly in your own lab environment.

It is useful to use it in the early stages of rollout, perhaps, when the contents of a shortcut (or the required contents of a shortcut) needs to change because the business needs have changed.

The key is described in the references below.

References :


Kimberley | 25 Apr 2011 | 0 comments

Here are some recent customer and partner stories for you to find out how Symantec's backup and archiving products help our cutomers (and Symantec, too) protect their data....

BNY Mellon

A proactive and adaptable security and compliance strategy provides BNY Mellon with the ability to evolve to address today’s new threat landscape while addressing new opportunities as a result of social media, consumerization of IT, and other emerging technologies. Various Symantec technologies and services are playing a role in the larger solution BNY Mellon has rolled out. Read more.


Startup companies need access to flexible and scalable resources without the burden of a costly upfront investment. The same goes for new IT companies. As a newcomer in the strategic business consultancy arena, BlueScale needed the expertise of...

TonySterling | 15 Apr 2011 | 0 comments

It seems like EVDC is picking up pace and since more and more customers are deploying I have been writing some articles about it and how to use it.

Please give them a read, they can be found here:

Also, if...

Kristi Davis | 14 Apr 2011 | 20 comments

The following "New" Enterprise Vault 10.0 eLearning modules are now available on the Enterprise Vault Tech Center.

(The following modules were added recently)

Removing an Exchange Server from Enterprise Vault
This video shows how to remove an Exchange Server that you no longer want Enterprise Vault to archive. For the text version of this process refer to

Enterprise Vault 10.0.3: Exchange 2013 Support
This module covers how Enterprise Vault supports new releases from Microsoft, including —Exchange 2013 and —The new Enterprise Vault Office Mail App.

Enterprise Vault 10.0.3: Vault Cache Diagnostics
This module discusses the new reports available to monitor Vault Cache synchronization in the...

Rob.Wilcox | 12 Apr 2011 | 0 comments

Some people commented recently about an "issue" they see when running the Enterprise Vault 9 Deployment Scanner.  They see a message indicating that Sharepoint 2003 was detected per this message :

Microsoft SharePoint Portal Server 2003 has been detected, which is no longer supported. For the latest information on the supported versions of Microsoft SharePoint Server see the Enterprise Vault Compatibility Charts at

Unfortunately that is the way that things are.  Enterprise Vault 9 no longer has support (ie the code was removed!) to archive or process Sharepoint 2003 servers.  The options available to you then, at this time are :-

a/ Upgrade Sharepoint

b/ Remove your Sharepoint data/targets.

Rob.Wilcox | 07 Apr 2011 | 0 comments

A question came up today about the Enterprise Vault Outlook Addin and "more" languages.

As you may know the Addin already ships in quite a few languages, and that list increases over time.  For Enterprise Vault 2007 we shipped the following :











Traditional Chinese

Simplified Chinese

For Enterprise Vault 8 Polish and Russian were added to the list.

For Enterprise Vault 9 Korean was added (actually it was added in EV 8 Service Pack 1)

And in Enterprise Vault 10 ... oh, well, sorry, I'm not allowed to say in case some people arrive in the middle of the night and beat me up.

There is a nice section or two in the Compatibility Charts, these cover what has been localised in each of the major releases (eg EV 8 and EV 9)...

Rob.Wilcox | 04 Apr 2011 | 0 comments

A few weeks ago a colleague asked what was “included” in the OVStoreSize calculations.  On the Enterprise Vault Outlook client, Vault Cache consists of largely two components :

* Metadata cache

* Content cache

You always get the metadata cache – one per archive that you are synchronising with.  The Content Cache is dependent on policy.  As an Enterprise Vault Administrator you can specify the maximum size of the Vault Cache, using the registry key OVStoreSize (on each client) or the policy setting.  Users can also configure the maximum size by going in to the properties for Vault Cache once setup (from the Tools menu in Outlook)

In the users Desktop Policy you can see the setting for the size allowed :

You can see it can be based on a hard-maximum or a percentage of free space at the time of setting up the cache.


Rob.Wilcox | 30 Mar 2011 | 1 comment

Today, March 31st, has been declared World Backup Day.

When did you last do it?