Video Screencast Help
Archiving and eDiscovery Community Blog
Showing posts tagged with Enterprise Vault
Showing posts in English
Rob.Wilcox | 18 Mar 2011 | 0 comments

 

A question I was asked the other day was whether I can have Virtual Vault in the Enterpris Vault Outlook world, without any archived content on the end-users workstation.

The answer is yes..  Nearly :)

Vault Cache consists of two components :

a/ A metadata cache

b/ Archived content (cache, I guess)

Whether the users desktop policy says to have content or not, you always have the metadata cache for each archive that you synchronise.  This is seen on the client as one (or more) .MDC files.

You can't get away from having that.  If you delete it, next time Outlook starts you will get a new one (placing a burden on the Enterprise Vault server hosting your archive) and until that MDC is built on the client, the contents of Virtual Vault (even the hierarchy) will be incomplete.

So that's why I say "yes"... nearly :)

Rob.Wilcox | 18 Mar 2011 | 0 comments

 

A colleague of mine introduced me to TinyGet a few weeks ago.  Since then it's been my friend!  TinyGet is a tool which can be used to make calls to a web server, to simulate traffic for example.  It's part of the IIS 6 Resource Kit, which is available to freely download from Microsoft's web site.

Here is an example of call you might wish to make :

 

tinyget -srv:localhost -uri:/enterprisevault/listarchives.aspx -auth:1 -u:ev\pfg3 Passw0rd -threads:30 -loop:50

 

If you run that from your EV server, it will talk to the localhost on the URL you mention, with a specific username and password, spinning up 30 threads, and looping 50 times in total.

You get a very satisfying spew of information in to your IIS logs, and of course whilst that's running you could then do other things, like retrieval of archived items from the Outlook client, to see whether the load on the EV server impacts the...

Rob.Wilcox | 18 Mar 2011 | 0 comments

 

People using FSA Reporting should be aware that there can be an accumulation of .OUT files on the EV server or File Server, and that they might be clumped together and date back a long time.  These can take up considerable space.  The cause of this is FSA Reporting.  What can happen is that if an FSA Reporting scan errors out/fails/crashes the .OUT files don't get cleaned up.

You can move the location of these temporary files, by doing the following :

Add the following registry key : HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault\FSA\Reporting\TempFilePath.  "TempFilePath" should specify a folder path on the server under which FSA Reporting stores its temporary data files. FSA Reporting creates a subfolder named FSAReports under the specified path, in which to hold the temporary files.

If there is likely to be insufficient space for the temporary files on the installation drive, relocate the storage...

Rob.Wilcox | 16 Mar 2011 | 0 comments

 

Everyone must have run Outlook /CleanReminders at some point, but sometimes it is interesting to know why it might be necessary to do that.

Well the usual reason is that either reminders are coming up all over the place, or that reminders are not working at all.

Here is a nifty bit of code that will enumerate the reminders table in Outlook.  You can run it using either Outlook Spy via the Script option, or natively in Outlook 2003 (and Outlook 2007 and Outlook 2010) by pressing Alt-F11, and then adding this code to the ThisOutlookSession area :

Sub test()

Dim olApp
Dim objRem
Dim objRems
Dim strTitle

Set olApp = Application
Set objRems = olApp.Reminders
strTitle = “Current Reminders:”
‘If there are reminders, display message
If olApp.Reminders.Count <> 0 Then
For Each objRem In objRems
‘If string is empty, create new string
If...

KarlW | 10 Mar 2011 | 0 comments

All

As noted by the post https://www-secure.symantec.com/connect/forums/fyi-new-outlook-2007-hotfix-released-performance in the forums an update from Microsoft has been released for this issue.

The hot fix can be obtained from the following link:

http://support.microsoft.com/kb/2475891

This has been tested by the EV QA team to ensure the crash no longer occurs.  Both Mailbox and Journal archiving have been validated.

The compatibility charts and deployment scanner are being updated for EV 9.0.2 and the TechNote should be updated soon.

UPDATE - TechNote's updated

...

Rob.Wilcox | 10 Mar 2011 | 0 comments

 

I just read this morning that Microsoft have released two new roll-ups :

Update Rollup 3 for Exchange 2010 Service Pack 1

Update Rollup 3 for Exchange 2007 Service Pack 3

As normal, our QA / Certification teams won't be officially certifying against these two new releases (some testing and general use will take place).  That doesn't mean that these aren't supported .. if you install it, always go the lab-route first of all, and if you encounter any problems let us know.

Rob.Wilcox | 09 Mar 2011 | 0 comments

 

One of the neat things in Outlook is being able to browse to web sites within Outlook..  and to even have a folder whereby when you click on it, a web page will be displayed.  You can take advantage of this and get Outlook to launch Enterprise Vault’s Archive Explorer or “integrated” Search as follows.

Archive Explorer

Create a new folder anywhere you like in Outlook, called for example AE.

Open the properties of that folder, and click on Home Page.

Paste the full URL to your Enterprise Vault Archive Explorer page.

Tick the box “Show homepage by default for this folder”.

Click Ok.

Now when you click on that folder Archive Explorer will be shown :

 

Search

You can...

Rob.Wilcox | 08 Mar 2011 | 0 comments

 

I spotted the following Outlook registry key lurking on the internet the other day :

To force Unicode or ANSI PSTs, navigate to

HKEY_CURRENT_USER\Software\Microsoft\Office\N.0\Outlook.

Add the NewPSTFormat value with one of the following values:

  • Prefer Unicode PST: 0 (default)
  • Prefer ANSI PST: 1
  • Enforce Unicode PST: 2
  • Enforce ANSI PST: 3
    N = your version of Outlook, 11 = Outlook 2003, 12 = Outlook 2007, 14 = Outlook 2010

It’s a messy one!  If you have the key set to 3, you get NO Vault Cache whatsoever.  No content, no metadata, nothing.  I’ve not tried all the other options, but it’s for sure something to check, if you’re not getting any Vault Cache created.  I also didn’t see any error messages anywhere!

If anyone finds, or knows of any other "killer" Outlook registry keys, I'd be happy to hear about.

Rob.Wilcox | 07 Mar 2011 | 2 comments

One of the questions I get asked about most often comes up because the Enterprise Vault Outlook Add-in has been affected by RPC/HTTP restrictions defined in the Desktop Policy.  If you take a look at the Desktop Policy you will see the following :

 

The “issue” is the setting “RPC over HTTP restrictions” and the fact that the default behaviour, when this is in use, is to disable the whole of the Outlook Add-in entirely.  Not good for an end-user!

The question is ..  How does the Addin “know” that RPC/HTTP is enabled?

The answer is that it doesn’t.  There isn’t an Outlook Object Model or Outlook API (that we know of!) that can tell us HOW Outlook is currently connected.  We can find out whether the connection is online, cached, disconnected, working offline, in drizzle mode and so on, but not...

Rob.Wilcox | 07 Mar 2011 | 1 comment

 

On the properties of an Enterprise Vault server, you can see the location of the “cache” folder.  The cache location is used for a handful of things include :-

* A location for temporarily storing vault cache content files

* Pass-Through recalls

My question though is where do people put this location when Enterprise Vault is installed on a cluster?  My take on it is that it should be installed on a shared volume/drive, but there is nothing (currently) that stops you putting it on a local drive (only the online help warns you that it might be a good thing).

So shared disk on a cluster, or local?