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Archiving and eDiscovery Community Blog
Showing posts tagged with Enterprise Vault
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Rob.Wilcox | 14 Jan 2011 | 0 comments

As asked for the other day on the Symantec Connect Forums, the introduction of the new Symantec Knowledge management system seems to have left behind some stray links, and made some things a bit more tricky to find.

Docs are one of the more tricky things to find !

I did find a generic documentation landing page, which is useful :

And I also found (from there) specific links off to different releases.  Eg for EV 9 :

Rob.Wilcox | 14 Jan 2011 | 0 comments

Many people take up the usage of Enterprise Vault to make their Exchange Information Stores smaller… particularly their mailbox stores.  Often after some hard archiving over several weeks people “complain” that their information stores are still large… on disk.

The issue is that whilst Enterprise Vault might be taking out large volumes of data – much more than the amount of new data arriving – Exchange doesn’t shrink the physical size of the database files on disk.

In order to actually shrink the files on disk you have to do an “Offline Defrag”.  This can take considerable time, and I’ve discussed many times in the past with colleagues as to whether or not it’s beneficial (so I won’t go into that here!)

To do the Offline Defrag, take a look at the Microsoft article :


Rob.Wilcox | 12 Jan 2011 | 0 comments

I’ve just finished working on an issue with the folks in Support, relating to PSTDisableGrow.  A customer had the key set per :

  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following registry subkey:


  3. On the Edit menu, point to New, and then click DWORD Value.
  4. Type PstDisableGrow, and then press ENTER.
  5. Right-click PstDisableGrow, and then click Modify.
  6. In the Value data box, type 1, and then click OK.
  7. Exit Registry Editor.

When they upgraded the...

bmarkey | 11 Jan 2011 | 0 comments

If you're looking for a way to reduce the burden of document library growth and enable compliance within your SharePoint environment, view this new SharePoint Archiving demo.  We'll show you how to:

  • Establish Archive and Retention Policies
  • Create a Seamless End User Experience
  • Optimize Search within SharePoint
Rob.Wilcox | 06 Jan 2011 | 8 comments

I’m curious as to whether people are moving Enterprise Vault environments to (say) Windows 2008 R2 x64.  I know if I worked in the real world I would be moving environments that way.  Even though Enterprise Vault is a 32 bit product, it will still gain some advantages with running on Windows 2008 R2 x64.

My next question is how are people doing this migration?

How many people used the article provided by Symantec?

Please answer the POLL provided on the right hand side of this page.

Rob.Wilcox | 04 Jan 2011 | 2 comments

Following on from the previous blog entry, what is it that 2011 will bring us from an Enterprise Vault point of view?

Well, a few things are known about already :

  • Enterprise Vault 10 will make an appearance with 64 bit Indexing.

That’s a definite… but what else is coming?  I would think they’ll be 1 or 2 EV 9.0 Service Packs to include fixes to issues discovered as more people roll out Enterprise Vault 9 against Exchange 2010 SP 1 (and later) and Outlook 2010 (and later).  Will the Enterprise Vault Outlook Addin bring full client functionality to the HTTP (lite) client offering, allowing folder properties, and manual archiving and restoring “full” functionality ?  Will we get a new MAC client to support newer version of Office on the MAC? 

What else though?  What else would you LIKE to see?  It’s a bit of a leading question I know.. and I know that there is...

Rob.Wilcox | 04 Jan 2011 | 0 comments

So, what did you get from the Enterprise Vault product group during 2010 ?  Well there was a lot of activity, such as :

Enterprise Vault 8 SP 4

Seems like a lifetime ago, but, it was only April 2010 that we saw Enterprise Vault 8 SP 4 released.

Enterprise Vault 9

This was released in late summer, and gave support for archiving from an Exchange 2010 SP 1 server as well as Outlook Web Access integration.  It also included Discovery Collector and FSA scalability improvements.


Rob.Wilcox | 23 Dec 2010 | 0 comments

Soon to be written in to a technote "near you", is an issue that has cropped up since the release of Enterprise Vault 9.0.1.  The issue is that if you upgrade the Outlook Add-in to the 9.0.1 version, Virtual Vault will no longer be available in Outlook unless you go back in and tick the box to re-enable it.

It's annoying issue, and I'm sure it's one which will generate support calls in many organisations.  Maybe it's worth a pre-emptive educational email to users, providing them with screenshots and steps to correct the problem?

KarlW | 17 Dec 2010 | 8 comments

** Update 2 ** Removing download details of the original fix.  The latest CU has been released - the one you want is

Hi All

You may be aware of issues with Outlook 2007 on the EV requiring configuration changes to reduce the number of Exchange connections being made by the server (see


Just to note Microsoft have now published the documentation for the KB.

You will note in the article that Microsoft say the limit has been increased to 100 profiles:

You cannot programmatically...

Rob.Wilcox | 14 Dec 2010 | 0 comments

One of the issues which is reported reasonably regularly, is that people get the following pop-up when they try to delete a group in Outlook :

This appears when the shortcut deletion behaviour is set to “both”, or “ask user”.  It also (unfortunately) appears for users who have the Enterprise Vault Outlook Add-in installed, but who are not enabled for archiving.

The reason is that Outlook doesn’t give us the ability to find out what the members are of the group which is selected!  Odd, I know, but that’s the way that it is..  we can’t find out the members of the group, so, we can’t find out if you have shortcuts or not in that group.  Our only option is to block the operation (which is amazingly annoying I know!).  I admit we could do better for the non-archiving enabled users, and that is a bug which has already been...