Many EV customers are doing PST migrations, and this is something that you should be aware of, I think.

EV will scan machines for anything with a PST extension.   It doesn't really know at this point whether a file that it finds is truly a PST or not.  There are two issues here :-

* EV finds a file that has a PST extension, and it's not a PST..  opening it with MAPI will then cause all sorts of issues!

* EV finds a file that is in fact a PST.... but it's a Sharepoint PST.

With Sharepoint 2007 you can synch document libraries to a "client", ie Outlook.  When you do that a PST is created on the client machine which contains hooks back up to the Sharepoint document library and things are kept in synch by Outlook.  It's really good, and it's really bad.. for PST migrations.

The first issue above has been fixed in Enterprise Vault already (8 SP 2)

The second issue is to be fixed shortly....

The Symantec User Research team is interested in collecting some feedback on Enterprise Vault during a group interactive discussion. We believe that the only way to build truly useful products is to ensure that our users have a voice in the design process. This is a great opportunity for you to get involved in shaping the future direction of Enterprise Vault.

We are looking for experienced EV or Messaging administrators willing to join us for an interactive discussion on Thursday, November 12, 2009 from 1-5pm Pacific time (lunch will be provided) at our offices in Mountain View, California. The focus of the discussion will be on managing and upgrading indexes. We are interested in the challenges you face managing indexes on a day to day basis.

Based on the feedback you provide, we will make recommendations to the product team to help improve its user experience. If permissible by your company policy, we will offer...

Occassionally my users end up with someone else's shortcut in thier mailbox.  They get there any number of ways: sent as attachements, cross mailbox copying, copying in and out of shared public folders, etc.  And often the user does not have access to the originating archive, so when they open the shortcut, they get the typical access denied error.  After much research, I finally came up with a solution:

• Highlight the shortcut in Outlook
• Hold CTRL + SHIFT, and mouse click on one of the EV buttons (ie, Archive Explorer)
• Click on Vault Inofrmation
• Scroll down to the "Selected Item Properties" section, and find the Saveset ID.
• Copy everything to the right of the last tilda.  This string is called the Transaction ID (you can use the Send To Clipboard button to help with this, or copy the value manually).
• Now you have to modify you modify the Transaction ID to fit the following format: 8 char, dash,...

Symantec has updated its online Corporate Responsibility Report to reflect 2009 data and progress against previously stated targets.  This is the first update to Symantec's award-winning 2008 Corporate Responsibility Report.  Over the past year, the company has made strong progress in all of its key corporate responsibility focus areas.  Among the company's many accomlishments, Symantec was recognized by various ratings and rankings organizations for excellence in our overall environmental, social, and governance performance. 

Some highlights of other achievements in FY09 include:

• ...