Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.
Archiving and eDiscovery Community Blog
Showing posts tagged with Enterprise Vault
Showing posts in English
Rob.Wilcox | 29 Nov 2010 | 5 comments

The Enterprise Vault 9.0.1 Early Release client was build 9.0.1.1038.  This was released around one month ago, and was primarily for people wanting a client which worked with Microsoft Outlook 2010.

Just around the corner (any day now!) you’ll be able to download Enterprise Vault 9.0.1.  This contains a later client – build 9.0.1.1073.  This does contain some fixes from the Early Release client, so if you haven’t deployed the Early Release client, and you have Outlook 2010 in your environment, then go for the later build.

As with the Early Release client, this client is available in HTTP mode only.  This of course has some limitations – over time it’s hoped that these holes will be filled, but there is no timescale for that at the moment.  Again like the Early Release client it will work against Outlook 2010 32 bit and 64 bit, and can be deployed on to Outlook 2003 and Outlook 2007 as well.  One...

Rob.Wilcox | 26 Nov 2010 | 1 comment

EVORT is the Enterprise Vault OWA Resource Tool and aims to help check/correct issues which might cause problems with Enterprise Vault’s OWA functionality.  It is a tool which is available to download from :

 

http://www.symantec.com/business/support/index?page=content&id=TECH126141

 

It will evolve to include more checks over time, so subscribe to the page, and you’ll be notified of when those releases become available.

Rob.Wilcox | 26 Nov 2010 | 0 comments

Vault Cache in Enterprise Vault 8 and above uses the BITS protocol to download content for the cache.  In some environments people may wish to throttle this traffic.  To be honest it’s a bandwidth and utilisation aware protocol, so why people want to do this is beyond me.. but some people do.

The call sometimes comes to Support that Vault Cache downloads appear to be incredibly slow… and the culprit in some cases is this bandwidth limiting.  You do it as follows :

http://blogs.technet.com/b/sus/archive/2008/06/30/wsus-how-to-throttle-bits.aspx

And then you need to “push” that Group Policy change to the client machines.

http://www.microsoft.com/resources/documentation/windows/...

Rob.Wilcox | 22 Nov 2010 | 10 comments

 

Enterprise Vault cleans up temporary files, using the Admin Service.  You can see how it does this, and control it in some ways from the information below.
 
 
First of all in order to see it, do the following :
 
Create a Dtrace Filter as follows
Dtrace
Set adminservice v
Filter
Clear includes
Include CCleanUptempFiles
Exit
 
Log to a file, and then MON
 
Once an hour you will get the following :
 
2465 10:00:44.968 [5104] (AdminService) <2308> EV:M CCleanUpTempFiles::ThreadRoutine - GetTempPath
2466 10:00:45.390 [5104] (AdminService) <2308> EV:M CCleanUpTempFiles::ThreadRoutine - TempPath = C:\DOCUME~1\vsa\LOCALS~1\Temp\
2467 10:00:46.437 [5104] (AdminService) <2308> EV:M CCleanUpTempFiles::ThreadRoutine -...
Rob.Wilcox | 17 Nov 2010 | 1 comment

Version 14 of Process Explorer is now available from Microsoft on this link :

http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

What's new?  Well a bunch of stuff :

This major update to Process Explorer adds a slew of enhancements and new functionality including network and disk monitoring, an improved multi-tab system information dialog, additional memory statistics, a new column that shows aggregate CPU usage for a tree of processes, improved DLL scanning performance and accuracy, command-lines in process tree tooltips, support for more than 64 CPU systems, and more.

Wayne Humphrey | 11 Nov 2010 | 0 comments
This is how to move a specific Vault Store Database
 
Procedure:
  1. Stop all Enterprise Vault services besides the Vault Admin and Directory
  2. Detach the databases from within SQL.
  3. Copy the databases to the new SQL Server.
  4. Attach the databases from within SQL on the new SQL server.
  5. Within the Administration Console, right-click the Vault Store and select Properties.
  6. Select Database Tab.
  7. Next to SQL Server, enter the name of the new SQL server and click OK.
  8. Start the Enterprise Vault Storage Service. 
  9. Start the remaining Enterprise Vault services. 
 
Important: Use the same database names. 
 
Note: This needs to be done with the Enterprise Vault Service Account. If using RBA the Database Tab will not be displayed.
Korbyn | 08 Nov 2010 | 0 comments

A handy trick I got to work the other day, a client wanted the Enable Mailbox Notification to come from their Help Desk and NOT the Vault Service Account, and who could blame them.  Fairly easy to do, though some SE's doubted me, but finally I get to contribute instead of leaching off the knowledge of JW.

 

1)  Give the VSA Send As rights to the Mailbox desired for notifications to come from

2)  Open up the EnableMailboxMessage.msg in Outlook.

3)  Go to View and enable the From: field

4)  Add the desired mailbox to the From: field

5)  Save message

This way your VSA won't be filling up with email questions from users.  And for those wondering why the VSA is being mail enabled, EV9.0 needs it to be so you can set the throttling policy in Exchange 2010.

You can also add a BCC if you like, if you want to be notified of new EV mailbox activations.  I'm sure if you're...

Rob.Wilcox | 08 Nov 2010 | 3 comments

 

I'm sure I should have spotted this article a LONG time ago, but I happened to find it the other day when trying to lookup an error code.  It's a good source of information and might help with investigation into an issue :

http://support.microsoft.com/kb/238119

Rob.Wilcox | 03 Nov 2010 | 0 comments

 

I wrote this simple vbscript + CDO combination to scan through a mailbox, and show the folder structure, and count the number of items in each folder:

servername="EXCH1"
mailboxname="DOG2"

Set objSession = CreateObject("MAPI.Session")
objSession.Logon "","",false,true,true,true,servername & vbLF & mailboxname
Set CdoInfoStore = objSession.GetInfoStore
Set CdoFolderRoot = CdoInfoStore.RootFolder
numcharstoindent=1

' Start at the very top of the information store
set oFolders = cdoFolderRoot.folders
if ofolders.count > 0 then
    wscript.echo "Mailbox : " & mailboxname

    for each ofolder in oFolders
        t = checkmsgsinfolder(ofolder, objSession)
    next
else
    wscript.echo "...

Rob.Wilcox | 02 Nov 2010 | 0 comments

 

Here is a little bit of vbscript that will process a mailbox, using CDO, and dump out the attributes of messages :

 

debugon=true
servername="EXCH1"
mailboxname="DOG2"

Set objSession = CreateObject("MAPI.Session")
objSession.Logon "","",false,true,true,true,servername & vbLF & mailboxname
Set CdoInfoStore = objSession.GetInfoStore
Set CdoFolderRoot = CdoInfoStore.RootFolder

' Start at the very top of the information store
set oFolders = cdoFolderRoot.folders
if ofolders.count > 0 then
    for each ofolder in oFolders
        if debugon = true then
            wscript.echo ""
            wscript.echo "Processing : " & oFolder.Name
...