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Archiving and eDiscovery Community Blog

Showing posts tagged with Enterprise Vault
Showing posts in English
Office 2013 and Enterprise Vault
Rob.Wilcox | 29 Nov 2012 | 1 comment

 

Now I no longer work for Symantec, I'm allowed to be even badder than when I was working for them ;-)  Badder in the sense of running things that aren't 'quite' supported.. yet.  To that end I just spent a little while this morning installing the following combination:

 

Windows 7 x86

Office 2013 RTM

Enterprise Vault Outlook Add-in from 10.0.2

 

Here is what I had before hand:

 

And yes, that's right, it's on a Virtual Machine.

I then did the installation of Office 2013, followed by activation, and then the Enterprise Vault Outlook Add-in.  Here is what I had afterwards:

 ...

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Exchange Archiving Folder Processing
Rob.Wilcox | 10 Dec 2012 | 0 comments

Quite some time ago on the forums an Enterprise Vault administrator asked what order folders were processed in a users mailbox.  I did a little bit of research on a test mailbox.  The mailbox contents is shown below:

To see what was happening I added a DTRACE filter for the Archiving Task, and put in the filter includes :

Processing msgs in folder

ProcessUserEx

This resulted in the following trace:

Display Filter:

  Include strings:

    Processing msgs in folder

    ProcessUserEx

  No Exclude Strings

-----

Current File Rollover Settings: 100Mb

-----

10013 19:44:16.046 [3696] (ArchiveTask) <4880> EV:H {CArchivingAgent::ProcessUserEx:#17836} Processing mbx [/o=EV Training/ou=First Administrative Group/cn=Recipients/...

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Enterprise Vault 10.0.2 Cumulative Update
Rob.Wilcox | 24 Nov 2012 | 0 comments

I just saw the following on an RSS feed..

Enterprise Vault 10.0.2 cumulative hotfix 1 release

Included in this is a number of downloads...

Server

Mobile

Reporting

CA Server and CA Client

Outlook Add-in

Worth a look to see if you are experiencing any of the issues in there.

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Enterprise Vault and Mountain Lion
Rob.Wilcox | 15 Nov 2012 | 2 comments

Released just yesterday is a nice post EV 10.0.2 'hotfix' for the Mac OSX Outlook Add-in.  This adds support for OSX Mountain Lion.

Take a look:

http://www.symantec.com/docs/TECH198442

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EV Tip: Using FSAUtility to re-create Archive Points
Trafford | 19 Nov 2012 | 0 comments

I recently had a run-in with FSAUtility trying to recreate an Archive point which got duplicated.

I got confused over what was required for the UNC Path part of the command line.

Tech 64969,  states :-   "run the fsautility -a -s "UNCpathname"    OK so what is required for "UNCpathname"

I assumed "the path to the Archive point" and checked in the manual for the syntax

The Utility manual states:-

FSAUtility -a -s UNC_path [-l log_level] [-r]
Where:
■ -s UNC_pathspecifies the path to the required folder, volume, or
file server.

Sounds reasonable, they want the path to the Archive point foder.

I then spent hours running this command line, and getting "invalid UNC path errors" Researching UNC Path specs and syntax etc.

By chance I accidentally ran FSAUtility without any options and got the command help.

...
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Disable Vault Cache for One User
Rob.Wilcox | 05 Nov 2012 | 0 comments

 

From time to time a question arises around how Vault Cache (or Offline Vault as it was known pre-Enterprise Vault 8) can be disabled just for one user.  The answer to that is to use the registry key called OVEnabled.

This can be set in a number of different places, and because of this it actually helps to post another question which sometimes comes up -> How can I disable Vault Cache just on certain machines?  For example you may want to stop Vault Cache being enabled when a user logs in to a terminal server, or Citrix server.

So the registry key is called OVEnabled (because its former life of being related to Offline Vault).  You set the key as follows:

HKEY_CURRENT_USER \ Software \ KVS \ Enterprise Vault \ Client \ <StoreID Key> 

The key is OVEnabled, and you set it to 0 (zero).

If there isn't a Store ID key...

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EV Event Rosetta Search for FireFox
Trafford | 02 Nov 2012 | 1 comment

Many corporates, for good reason, block internet access from datacentre servers, including Enterprise Vault servers.

This prevents being able to click the link on event ID's and being taken straight to the EV KB Articles.

For FireFox users I have created an alternative.

 

The FireFox EV Event Rosetta search plugin.

Find your "Search Using" toolbar (the one with Google, Yahoo, Bing, etc by default.)

Drop the box listing the search engines, select "Manage Search Engines"

Find the link towards the bottom "Get More Search Engines"

In the search box on the "Add On's" Page presented type "mycroft"

Add the MyCroft Search addin to your FireFox.

MyCroft is a search engine of search engines, with the capability to make your own. You might find amazingly useful things scratching around in here.

Mycroft was Sherlock Holmes brother (Read...

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How to find the Enterprise Vault Vault Cache location
Rob.Wilcox | 30 Oct 2012 | 4 comments

 

For many people it may seem like an 'easy' question but for administrators new to Enterprise Vault who have deployed some or all of the available components, a question which sometimes pops up is :

How do I find the EV Vault Cache location?

The first thing to note is that this can be customised using the Desktop Policy setting:

 

If you don't change it then it will normally be located within the users profile folder, either c:\Documents and Settings\Username... or c:\users\Username...

 

But rather than guessing where it is the best thing to do is to use the Outlook Add-in Client trace to find out exactly where it is.  When you open the client trace file look for OVROOT:

...

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Enterprise Vault and Exchange 2007 OWA
Rob.Wilcox | 28 Oct 2012 | 0 comments

 

In the last blog post I showed how Enterprise Vault integrates in to Exchange 2003 OWA.  This blog post covers the integration with Exchange 2007 OWA.

The integration is simplified since the component that needs installing is only installed on the Client Access Server (CAS).  You don’t install anything on servers hosting just a mailbox role.  This is what the main page looks like:

 

Retrieval is nice and simple, a double click on an archived item will cause the item to be retrieved and displayed like this example:

 

You can archive and restore items.  Restoring an item shows you a dialog like this:

...

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Enterprise Vault and Exchange 2010 OWA
Rob.Wilcox | 29 Oct 2012 | 0 comments

 

In the last couple of posts I showed the Enterprise Vault integration in Exchange 2003 and Exchange 2007 Outlook Web App's.  In this post I will show you what Enterprise Vault looks like in Exchange 2010 OWA.

As with Exchange 2007 the integration point is much simpler, Enterprise Vault has a small MSI that needs to be installed (and maybe needs some configuration) on your Client Access Server (CAS).  If you have multiple then you'll need it installed on each.  Like the Exchange 2007 integration it does make things much simpler in an Enterprise, since there is nothing needed on the mailbox servers.

This is what the main window looks like:

 

The thing that many people think is missing here is that there is no EV toolbar.. then they go off to try and troubleshoot why not.  Well...

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