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Archiving and eDiscovery Community Blog
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rick_krieger@symantec.com | 30 Dec 2009 | 0 comments
The Enterprise Vault Tech Center contains the following brief learning modules for Enterprise Vault 8.0: 
  • Installing the Enterprise Vault 8.0 Outlook Web Access (OWA) Extensions for Microsoft Exchange 2003
  • Getting Started Wizard
  • Managing Partition Rollover
  • Desktop Policy Forms
  • Common Task Launch Pad (CTLP) for Exchange Administration
  • Vault Cache

There are several modules available for free.

Also, information on instructor led training can be found here:
http://www.symantec.com/business/training/index.jsp

Wayne Humphrey | 13 Dec 2009 | 1 comment
This SQL Script will get all List of all Archives and dispaly the following:
  • Mailbox Name
  • Exchange Server
  • Number of Items (Mailbox) 
  • Number of (Archive)
  • Mailbox Size (MB) 
  • Archive Size (MB)
  • Total Size (MB) 
  • Archive Created
  • Archive Updated
SELECT 
LEFT(MbxDisplayName,20) AS 'Mailbox', 
ExchangeComputer AS 'Exchange Server',
MbxItemCount AS '#Items (Mailbox)', 
VS1.ArchivedItems AS '#Items (Archive)',
MbxSize/1024 AS 'Mbx Size (MB)', 
VS1.ArchivedItemsSize/1024 AS  'Archive Size(MB)',
(mbxsize+VS1.ArchivedItemsSize)/1024 AS 'Total Size(MB)', 
VS1.CreatedDate AS 'Archive Created',
VS1.ModifiedDate AS 'Archive Updated', 
MbxExchangeState AS 'Exchange State'
 
FROM
EnterpriseVaultDirectory.dbo.ExchangeMailboxEntry AS EME,
EnterpriseVaultDirectory.dbo.ExchangeServerEntry AS ESE,
EVVaultStore01..ArchivePoint AS VS1
 
WHERE 
EME.DefaultVaultID...
Wayne Humphrey | 06 Dec 2009 | 1 comment

Lots of times I refer back to the EV manuals to see whether something that I “discover” is actually documented.  I have a copy locally on my machine in the office of many of the manuals, from many of the different versions.  I had often wondered about an externalised version of them, and whether they were easy to find.

With the power of Google, I found :

http://seer.support.veritas.com/docs/277782.htm

That goes back as far as V6, which is the beginning of time (almost) as far as I am concerned

Wayne Humphrey | 06 Dec 2009 | 0 comments

In the EV Outlook Client trace you very often see the Connection Status listed as a number.. well, what does the number mean ?

0 = Unknown connection.  You sometimes see that near the start of a client trace.
1 = Online
2 = Offline
3 = No Exchange
4 = Disconnected
5 = Cached Mode, Offline
6 = Cached Mode, Disconnected
7 = Cached Connected, headers only
8 = Cached Connected, Full items
9 = Cached Connected, “Drizzle Mode”
 
These are of course the Outlook to Exchange connection states, and the EV Outlook Add-in often needs to know what state things are in so that various operations can be performed (or not as the case may be).
Deepak W | 02 Sep 2009 | 1 comment

Hello All,

In our field many of the times we need to migrate the data from volume-to-volume or may be folder-to-folder. In these cases simple copy paste won't help us.

Recently I had ended up in the same remedy of moving B2D data from one storage LUN to another with data size crossing TB. Copy paste was giving errors, stopping in between, blah blah...

Then I used these tools from Microsoft to copy the data and it worked very well.

That is why I am sharing these tools to you. These are free utilities from Microsoft.


RichCopy -

This utility is written by a Microsoft engineer named Derk Benisch. This is nothing but the GUI version of the very popular Robocopy command-line utility.

For more information and to download RichCopy refer to below mentioned link.

...

skw234dmsp | 10 Jul 2009 | 2 comments

I created a initialization file that would apply different retention categories based on company policy for certain folders in Outlook. 
I run the script and it does not apply the retention category to the folders I selected.   The script will create the folders listed below
but will not apply the retention categories as expected.  Here is a copy of the script...need assistance and input ASAP... Thnx

;Script
;Scope - Custom Retention Categories for the Deleted Items, Business Documents, 180, and 540 Folders in Outlook for all DMSP

[Directory]
DirectoryComputerName = S6245A04
Sitename = S6245A04

;Custom retention categories assigned to the 180, 540, DeletedItems, and Business Documents Folder

[Mailbox]
DistinguishedName =/o=dmsp-mail/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=swilliams

[Folder]
Name=\180
RetentionCategory = 180
...

Liam Finn | 23 Jun 2009 | 0 comments

Using Discovery Accelerator you find an item that is failing to export using the export or production features in Discovery Accelerator

So now you need to prove the item exists in the archive.

There are two ways to do this
1. Search in EV and dig through mounts of results to fine the one item
2. Find the item Saveset ID and then search in EV by Saveset



Option one make little sense as the search will be fast but unless your search is very, very targetted chances are you will get back hundreds if not thousands of results which will take you hours to look through to find the one item you need

Option two is the easier way to go as it will get you the saveset and then you just search for the saveset or in the case of a Centera you can extract the saveset direct from the Centera device. (see https://www-secure.symantec.com/connect/blogs/how-find-clip-id-saveset)

/* Run this query against the Discovery Accelerator...

Wayne Humphrey | 16 Jun 2009 | 0 comments

I always get asked about MSMQ, here is a short note on things to look at if you have MSMQ issue's, even if you don't have issues you can always benefit from tweaking MSMQ and enhance Enterprise Vault’s performance.

Microsoft Message Queuing (MSMQ)

The root cause I believe lies in the way MSMQ stores messages. In the Storage directory (normally under windows\system32\msmq) will be a number of 4MB files that will contain the messages. Each file can contain as many messages as will fit which works quite well to start with. If a message cannot fit into one storage file, though, because it is too big for the remaining free space then a fresh file is created. There can only be as many storage files as would fit within the storage quota and when this limit is reached then no more storage files can be created. For example from windows 2003 SP2, a 2GB quota could accommodate 500 4MB storage files. In older versions Microsoft used to have an 8GB quota...

Swathi Turlapaty | 11 May 2009 | 3 comments

Hey all!
Did you all know that we now have a new rewards system in place? Considering the changes made to it, I would want to revisit the tips that I shared with you in my last blog. My point of focus is yet again the "Voting"  and "Mark as Solution" features. Now, when your post is marked as a solution you gain 25 points, while your votes to the posts will no longer gain you 0.5 points. Instead, with every thumbs-up you make to a post, the respective author will be adding some points to his kitty. If you think that voting is a benefit to the content authors and not you, its definitely not. You do a favor now to your peers and they will return your favor back when you have some content posted. It's a give and take policy. Therefore, make it a point to make "Voting" and "Marking as a Solution" part of your routine.

Check this out for...

Swathi Turlapaty | 21 Apr 2009 | 11 comments

Today, I have some updates and great tips to share... .

Talking about the Connect metrics, we see some pretty steady numbers since the site launched. This indicates that our community is continuing to grow and be healthy. The response rate to the threads have greatly improved, especially on the Backup and Archiving boards compared to the past. Thank you all for your time and effort.

One feature that is not being used to the fullest is the ability to post the thread "SOLVED". Users who initiate the thread, along with the TA's, Managers and Moderators, have the capability to post the thread as "Solved". In doing so, this feature becomes handy, particularly when others are looking for a solution for similar problems they have with the products. Also, it gives us all a clear picture on how successful the community is in solving those issues. Every post on the community has the feature enabled. So, if you posted a question and think that someone's reply...