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Rob.Wilcox | 25 Jan 2010 | 1 comment

By default the OWA extensions timeout a request to restore an item after 30 seconds.  This was previously not configurable.  In some environments this has posed a problem in the past, where some internal Windows API calls were taking a little bit of time to come back, with, for example, user->group membership details.

A fix for this was introduced and can be used with version EV 8 and  onwards

The fix is slightly dependent on whether you are using Exchange 2003, or Exchange 2007.  If it is Exchange 2003, edit your EVBackend.ini file to include a line like this :

 

exch1.1.exchange.restorerequesttimeout=45

(where exch1 is the name of the Exchange Server)

If it is Exchange 2007, edit the web.config file so that it has the following line added :

 

You will see a line in the EV OWA Diagnostic log file similiar to this when you've implemented the change :

1/8/2010 5:13:58 AM: [...

Wayne Humphrey | 06 Dec 2009 | 1 comment

Lots of times I refer back to the EV manuals to see whether something that I “discover” is actually documented.  I have a copy locally on my machine in the office of many of the manuals, from many of the different versions.  I had often wondered about an externalised version of them, and whether they were easy to find.

With the power of Google, I found :

http://seer.support.veritas.com/docs/277782.htm

That goes back as far as V6, which is the beginning of time (almost) as far as I am concerned

jprknight | 29 Jul 2009 | 0 comments

Enterprise Vault Server Installation

After installing all pre-requisites and running the deployment scanner ASP.NET 2.0 is highlighted as not installed or not configured correctly (Critical). This can occur when .NetFramework 2.0 is installed before IIS. ASP.NET 2.0 has not been correctly registered with IIS.

Although I did not take a screenshot at the time ASP.NET 2.0 was missing from the below. So I was unable to give ASP.NET 2.0 Allow permissions.

imagebrowser image

I then needed to use the aspnet_regiis.exe utility to correct the problem as below:

imagebrowser image

so:

c:
cd\
cd windows
cd Microsoft.Net
cd Framework
cd v2.0.50727
aspnet_regiis.exe -i

It took me a little while to find this. Before which I uninstalled and reinstalled asp.net to which...

jprknight | 17 Jul 2009 | 1 comment

Within our organisation we are solely concerned with email archiving. We have six Exchange 2000 active/passive clusters, with a dedicated EV server attached to each split equally across two data centres.

Before our virtualisation adventure took place we were running our EV email archiving servers on end of life hardware (End of life when the project implemented EV), which with ever increasing frequency of hardware failures took place. Typically mirrored disks would go down, raid card battery failures, RSA cards not functioning, the list goes on. It was just one big headache; and that was only the hardware.

For the software we were running on 2007 7.5 SP1, which seemed to give us no end of users complaining about their emails not completely archiving and their mailboxes not decreasing in size. We were also running on Windows 2003 SP1; which Symantec had advised us several times has serious shortcomings with MSMQs. Essentially the outgoing queues did not get processed...

GertjanA | 11 Mar 2009 | 3 comments

Hello fellow EV-admins, users, supporters,

My name is Gertjan. I am Dutch. (it ain't much if it ain't dutch!)

I am working for a contracting firm called T2. I've been placed at one of the largest EV implementations in the Netherlands. Due to the nature of the environment (as pointed out by someone..) I will not post too much about it.

It is big. Over 95000 mailboxes, over 75000 active archives

Besides managing Enterprise Vault, I also manage a little the Exchange environment.

Current version is EV2007SP2, planning to go to 8.0SP2 (august?)

I cannot promise to post regularly, but will try to do so.

I'm getting used to the new forum-layout, but this Blog is definitely an addition to it.

I'm an MCSE+Messaging2003, MCTS, Symantec Certified Specialist EV2007 for Exchange Administrator (yep, proud of it.)

 oh, forgot... Running the EV-servers as VM's... The index and storagedisks are SAN based. (EVA)

...

TonySterling | 06 Mar 2009 | 2 comments

Hopefully you are all aware of sp5 being released for EV 2007 (aka EV 7.5)  If you are not I highly encourage you to sign up for notifications.  See a blog posted by EV Guys linked here:

https://www-secure.symantec.com/connect/blogs/navi...

 

Whilst reading through the updates this feature caught my eye.  It is the ability for the user to easily send the log via email.  Now this might seem like a small thing but recalling my support days and having to walk folks through locating this file and then the EV Admin have to walk the end user through getting the email are little things that add delays to the support process.  Now all they have to do is click a button, how cool is that! 

Here are the details from the updates.htm

Option to create a mail message...