I recently ran across an article that noted a product liability case where the defendant was given almost a $1 million dollar sanction by the court because of their “’egregious’ misconduct and ‘contumacious disregard for the Court’s’ authority’”. Wow, that is one big slap on the wrist. But when you dive in deeper, there are many issues that the court found that led to the conclusion that the defendants interpreted the rules for preservation too loosely and got caught.
As I has said many times to our various partners, customers have (or should have) their own legal counsel to recommend an appropriate retention and preservation policy in regards to data. And it is up to us to find a solution that will meet their requirements. But we owe it to our customers to provide to them (if possible) the broadest protection for the solution that meets their requirements.