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Archiving and eDiscovery Community Blog

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Rob.Wilcox | 28 Feb 2013 | 0 comments

 

A question that is raised from time to time on the Symantec Connect forums relates to SQL Compatibility Levels and whether or not they are important.  SQL Compatibility is described by Microsoft as :
 
"Compatibility level provides only partial backward compatibility with earlier versions of SQL Server."
 
You can see the current SQL Compatibility Level by executing:
 
select name, compatibility_level from sys.databases
 
In the end you want this to match your SQL Server version, running at an older version can have undesirable effects on Enterprise Vault.  The Enterprise Vault Compatibility Charts state:
 
"Note: Enterprise Vault supports SQL...
Evan Barrett | 26 Feb 2013 | 0 comments

Recently I assisted a customer where they wanted to archive content on a CIFS-enabled NAS device which does not currently support FSA Placeholders.  In our testing, Enterprise Vault was successfully able to archive content from their NAS device and leave behind Internet shortcuts (.url) for archived files. 

The customer will be migrating to NetApp in the future and wanted the ability to migrate archived content from their current NAS device to NetApp.  One of the requirements for this test was to create Placeholders (instead of Internet shortcuts) for their archived files on the NetApp device.  Using FSAUtility.exe with the -pm and -c options, we were able to easily show how Enterprise Vault can assist with migrating archived content between these two hardware platforms and create Placeholders. 

The procedure for this has been documented in the "Migrating and Consolidating File Servers with Enterprise Vault" whitepaper in Appendix B...

Rob.Wilcox | 25 Feb 2013 | 0 comments

 

Over the last week or so there have been two important updates in the Exchange world.  These are important for people who use Enterprise Vault to target Microsoft Exchange.

The first release is Exchange 2010 Service Pack 3.  It was talked about back in September that it was 'coming soon' and then on the 12th February it was announced as live on the Exchange Team Blog.  This update brings many fixes and most importantly allows coexistence with Exchange 2010 and Exchange 2013.  Whilst Enterprise Vault 10.0.3 does support Exchange 2013, it does not (yet) have certified support for Exchange 2010 Service Pack 3.  So, wait, before installing the service pack!

...

Rob.Wilcox | 24 Feb 2013 | 0 comments

 

Fresh off the presses is the 200Mb+ Enterprise Vault 9.0.4 Cumulative Hotfix 3.  It's available from the following link:

 

http://www.symantec.com/docs/TECH201960

Enterprise Vault cumulative hotfix 3 fixes the following issues:

Enterprise Vault server
Etrack 2902717: FSAUtility -pm command with NetApp server as destination could fail with unhelpful "Index out of range" error
Etrack 2925604: EVSVR failed to repair issue with irretrievable items when a saveset file was collected from more than one location
Etrack 3029045: File System Archiving from Celerra/VNX failed to create placeholders on first archiving run
Etrack 3054643: Event 3412 from mailbox archiving task after running EVDominoExchangeMigration.exe
Etrack 3055170: EVDuplicateCleaner now available for Enterprise Vault 9.0.4 Domino Server...

Chris Warren | 20 Feb 2013 | 2 comments

So, I've been cobbling together a few SQL queries lately that help get large amounts of information from EV.  I figured I'd provide one of these to everyone.  As I post these queries I will also provide the information it gathers below so people know what they are looking at.  I hope these queries are as helpful to others as they have been for me.

(Note: As we cannot take into consideration every environment, please run these queries with caution as they MAY cause performance issues while being run)

-- Start Query
-- Prerequisite : Must be run on SQL instance with EnterpriseVaultDirectory DB

USE EnterpriseVaultDirectory 

SELECT Distinct
     CASE WHEN AV.archivename IS NULL THEN '--Folder' ELSE AV.archivename END AS 'ArchiveName/Folder?'
     ,CASE WHEN AV.Type = '5' THEN 'Shared' 
      WHEN AV....
Rob.Wilcox | 19 Feb 2013 | 0 comments

Enterprise Vault File System Archiving has over the last few years had many improvements made to it to really just the 'Enterprise' title. One of the best of these is a checkpoint mechanism. In this post I'll explain a little about how it works and how it can really help.

If you have a large file server with 10,000's of folders, and millions of files, it really doesn't matter how big you make the archiving window it is unlikely that the archiving task will manage to get through evaluating every single file. Prior to the introduction of the checkpoint mechanism this was a big problem for Enterprise Vault administrators. What would happen is that each time the archiving task started it would scan through folders and files and start archiving and processing them.. but it would never get to some folders.

People tried...

Rob.Wilcox | 13 Feb 2013 | 0 comments

 

Sometimes Enterprise Vault can produce quite sizeable report files in the REPORTS subfolder of the main Enterprise Vault installation folder.  There isn't a configuration option within Enterprise Vault, or a registry key, where you can change the physical path that these report files are written to… but you _can_ move the folder, using these simple steps:

 

  • Create a folder in the new location, eg E:\ReportsFolder
  • Copy the contents of the current 'Reports' folder to the new location
  • Delete the 'Reports' folder from inside the EV program folder.
  • Run:

 

          MKLINK /J "c:\program files (x86)\enterprise vault\reports" E:\ReportsFolder

 

Note: This works in Enterprise Vault...

Rob.Wilcox | 10 Feb 2013 | 0 comments

 

A question which appeared on the forums the other day was worthy, I think, of further investigation.  It's one of those questions that you think should be 'obvious' or 'easy' but of course it's not that straight forward.

 

The question is:

 

When using FSAUTILITY to bulk recall files how can progress be tracked?

 

We know that when the FSA Archiving Task is running the report file that it generates usually reports 0 Kb for quite some time, but when you open it, it does contain data… so you can see 'progress' that way.

 

People who have used Enterprise Vault for some time know that there are lots of differences between the way that FSA and Exchange Mailbox archiving operate.  Fundamentally FSA does not use...

Rob.Wilcox | 05 Feb 2013 | 0 comments

 

Some users might have voicemails that need to be archived, but it’s not something that is widely available to all users…  and even if they did have voicemails, they wouldn’t need to be archived.

 

So..  you need …

 

1/ Update the message classes in the directory

 

On the properties of the Directory in the Enterprise Vault Admin Console is the ‘master list’ of message classes.  It’s populated with many common message classes, and if you need to you can add to the list easily.  So  first thing to do is to add the message class for the Voice Mail application that you’re using.  For example: IPM.VoiceMail

 

2/ A new archiving policy, copied from an existing one...

Rob.Wilcox | 01 Feb 2013 | 5 comments

 

Adding an additional Client Access Server (CAS) in your Exchange 2007 or Exchange 2010 environment is something that you probably need to do.  The question is what impact does this have on the Enterprise Vault environment?  Sometimes it is quite some time after the initial setup of the environment and how the EV + OWA side of things is long forgotten.  The steps to add an additional CAS are quite simple:

 

1. Edit the IP restrictions on the EVAnon virtual directory

- Add in the IP address of your new CAS server.

 

2. Edit the ExchangeServers.txt file

- Add in the IP address of your new CAS server.

 

3. Install the EV OWA Extensions.

- To add the EV functionality.

 

And that is it!  It's really that...