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Archiving and eDiscovery Community Blog

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Rob.Wilcox | 12 Dec 2012 | 3 comments

 

Setting an archive size limit is something that has been in Enterprise Vault for many versions now, but do people use it?  In days gone by (okay only 6-ish years ago) when I supporting production Microsoft Exchange servers they ALWAYS had mailbox size limits in place.  Not specifically to 'cripple' users ability to manage their emails, but more specifically to stop a few different things:
 
* Spinning messages - with the variety of versions of Exchange and other messaging systems at the time it wasn't unheard of  to get a message spinning out of control, bloating the size of a mailbox, and if unrestricted it would eventually consume all the disk space on the drive that the information store lived on.
 
* Silly users - this is the special group of people who would send 30 Mb+ email attachments to other people... multiple times a day.  It's the special group of people who...
Rob.Wilcox | 11 Dec 2012 | 0 comments

 

For those people using Enterprise Vault to archive Exchange data, you will likely have heard about MS12-080.  Microsoft have just released patches to close the vulnerability for:

Exchange 2010 SP 2 - this is update rollup 5 v2

Exchange 2010 SP 1 - this is update rollup 8

Exchange 2007  SP 3 - this is update rollup 9

Of course there are other fixes in the updates, and whilst these aren't normally explicitly tested by Symantec, 'Update Rollups' are supported in the...

Marcus Ledergerber | 05 Dec 2012 | 0 comments

"Fundamentally, information governance is a business process.  In order to lower risks and achieve greater efficiencies through process improvement, electronic discovery will increasingly become tightly integrated with an organization’s information governance policy, procedures, and infrastructure." How the Information Governance Reference Model (IGRM) Complements ARMA International’s Generally Accepted Recordkeeping Principles (GARP®)

This ABA article describes how an organization’s team of in-house attorneys, lead outside counsel, RIM, and IT professionals can be instrumental in guiding discussions with business management to achieve better eDiscovery by implementing a unified Information Governance (IG) program.

...

Rob.Wilcox | 29 Nov 2012 | 1 comment

 

Now I no longer work for Symantec, I'm allowed to be even badder than when I was working for them ;-)  Badder in the sense of running things that aren't 'quite' supported.. yet.  To that end I just spent a little while this morning installing the following combination:

 

Windows 7 x86

Office 2013 RTM

Enterprise Vault Outlook Add-in from 10.0.2

 

Here is what I had before hand:

 

And yes, that's right, it's on a Virtual Machine.

I then did the installation of Office 2013, followed by activation, and then the Enterprise Vault Outlook Add-in.  Here is what I had afterwards:

 ...

Rob.Wilcox | 10 Dec 2012 | 0 comments

Quite some time ago on the forums an Enterprise Vault administrator asked what order folders were processed in a users mailbox.  I did a little bit of research on a test mailbox.  The mailbox contents is shown below:

To see what was happening I added a DTRACE filter for the Archiving Task, and put in the filter includes :

Processing msgs in folder

ProcessUserEx

This resulted in the following trace:

Display Filter:

  Include strings:

    Processing msgs in folder

    ProcessUserEx

  No Exclude Strings

-----

Current File Rollover Settings: 100Mb

-----

10013 19:44:16.046 [3696] (ArchiveTask) <4880> EV:H {CArchivingAgent::ProcessUserEx:#17836} Processing mbx [/o=EV Training/ou=First Administrative Group/cn=Recipients/...

Rob.Wilcox | 24 Nov 2012 | 0 comments

I just saw the following on an RSS feed..

Enterprise Vault 10.0.2 cumulative hotfix 1 release

Included in this is a number of downloads...

Server

Mobile

Reporting

CA Server and CA Client

Outlook Add-in

Worth a look to see if you are experiencing any of the issues in there.

SeanRegan | 26 Nov 2012 | 0 comments

Archiving by definition requires a long term commitment from the vendor and the customer. This recent news around Autonomy and products from Mimosa, Zantaz, HP RISS,HP IAP, Iron Mountain, Stratify, Connected, Aungate and other Autonomy archive and E-discovery products is clearly a disruption. These many different archiving solutions that Autonomy/HP had acquired and begun to EOL or migrate toward IDOL create an information management challenge as IT teams need to juggle product EOL's, migrations, retention policies, legal holds and active litigation while moving to IDOL, a platform that has yet to prove it is a longterm solution.

Symantec will be stepping forward with a migration plan for Autonomy customers seeking more stable platform for information management, archiving and E-Discovery.

Symantec’s Enterprise Vault has been the consistent leader in archiving for more than 10 years. We have had our great moments and had a few bumps as well. I've...

Rob.Wilcox | 15 Nov 2012 | 2 comments

Released just yesterday is a nice post EV 10.0.2 'hotfix' for the Mac OSX Outlook Add-in.  This adds support for OSX Mountain Lion.

Take a look:

http://www.symantec.com/docs/TECH198442

Trafford | 19 Nov 2012 | 0 comments

I recently had a run-in with FSAUtility trying to recreate an Archive point which got duplicated.

I got confused over what was required for the UNC Path part of the command line.

Tech 64969,  states :-   "run the fsautility -a -s "UNCpathname"    OK so what is required for "UNCpathname"

I assumed "the path to the Archive point" and checked in the manual for the syntax

The Utility manual states:-

FSAUtility -a -s UNC_path [-l log_level] [-r]
Where:
■ -s UNC_pathspecifies the path to the required folder, volume, or
file server.

Sounds reasonable, they want the path to the Archive point foder.

I then spent hours running this command line, and getting "invalid UNC path errors" Researching UNC Path specs and syntax etc.

By chance I accidentally ran FSAUtility without any options and got the command help.

...
Rob.Wilcox | 05 Nov 2012 | 0 comments

 

From time to time a question arises around how Vault Cache (or Offline Vault as it was known pre-Enterprise Vault 8) can be disabled just for one user.  The answer to that is to use the registry key called OVEnabled.

This can be set in a number of different places, and because of this it actually helps to post another question which sometimes comes up -> How can I disable Vault Cache just on certain machines?  For example you may want to stop Vault Cache being enabled when a user logs in to a terminal server, or Citrix server.

So the registry key is called OVEnabled (because its former life of being related to Offline Vault).  You set the key as follows:

HKEY_CURRENT_USER \ Software \ KVS \ Enterprise Vault \ Client \ <StoreID Key> 

The key is OVEnabled, and you set it to 0 (zero).

If there isn't a Store ID key...